|Technology Feature||Microchip / RFID||Microchip / RFID||Microchip / RFID||—||Microchip / RFID|
|Compatibility||Battery Powered||—||—||—||Battery Powered|
Beautiful Door however the mechanism is quite noisy (scares my cat) and despite the Vet confirming his microchip, the mechanism cannot read it. I thought it would be perfect. Programming with the cat going one direction is fine but that should be added to the instruction book. The team at CatMate was very helpful in articulating exact instructions.
So far, I have installed two of these systems, thinking the first one was a lemon. Basically, if you want to be frustrated get one of these doors. It will work for a while then stop working. It will start working again and then stop working. And this will go on for over a year until you pull out all your hair and go back to a basic cat door.
It locked and unlocked inconsistently plus, you cannot program it let an indoor animal back in if they escape but not let them out. Worthless and way overpriced. It might as well just be a door flap since the locking doesn't actually work. They should be ashamed of their product. Chewy let me return it and I ordered a more expensive door that actually does what it advertises.
I DO NOT RECOMMEND THIS CAT MATE CAT DOOR AT ALL!!!!! This cat door locks itself randomly any time and all the time, despite being in the "In and Out" mode, thereby locking our cats inside or outside and not letting them through. We have to keep the door in training mode all the time so our cats don't get locked out. WE HAVE REPLACED THIS DOOR THREE TIMES. CatMate is currently sending us a FOURTH door and I assure you it will not work either. DO NOT BUY THIS DOOR!! You will not be able to leave the house because you'll constantly be rushing to the door to unlock it for your pets. Our cats microchips programmed just fine. The microchip reader usually (not always) works to let them in. The clear indicator that this lock malfunctions is that the lock occasionally stays locked even when a cat wants OUT of the house because - as other reviewers have noted - this does not discern what animal is going out the door - the microchip reader is inside the tube/wall and only functional for those animals coming in. We've received a refund for the door, but this does not fix the fact that WE SAWED A HOLE IN OUR HOUSE FOR THIS MALFUNCTIONING PRODUCT. ARGGGGG!!!!
It's a good product for cat who are familiar with doors that make noises. The sound of the flap scares my cat so she won't go through it. I recommend a regular cat door not this one for new cats.
My only complaint with this item could also be my fault in assumption. In reading the title, I assumed that this item came with the I.D. Disc so I can start using it immediately. It did not. So I had to order that separately which added to the cost overall. Other than that the item itself has been working marvelously. My door is not smooth so I had to seal around the edges to ensure no air or bugs can enter and that water could not seep in and damage the door. There is a huge learning curve, at least for my little one there was/is. I bought it expecting her to use it immediately. Well, that hasn't happened fully. She was first startled by the locking mechanism engaging and disengaging. But she has started getting use to it now. I suggest keeping the flap in training mood if you are around to monitor the entry way. ease of use in programming the controls, I believe, could be a little easier. I'm tech savvy, so figuring out things is easy for me, but I believe some of the instructions need to be a little clearer. Such as putting the product into training mode, or setting the clock should be a different function from programming the lock times. That was frustrating and time consuming to me. Actually I still have set those times completely, and I only have one cat I definitely wouldn't want to do it for multiple. My little one has finally started using the flap to come in, but is still hesitant to exit through it. But, at least if she needs to avoid danger she has another avenue of escape if I'm not around. She has her own key.
My cat has always had a door that works off of her chip. Her old one wore out so made this purchase, professionally installed and now it doesn’t program to her chip. I’ll be calling customer service but I can’t return it since it is permanently installed. I’ve programmed these multiple times so I doubt my call will do much good. The display is difficult to read in daylight.
This doesn't let any other animals in! I have seen it keep other cats out and have heard some attempts that failed as well! Does have a little bit of difficulty if the microchip is further back in the animal. I have added my two cats more than once, and it did pick up my SmartWatch once. I do wish the battery option was a plug-in, but it only needs to be charged once in awhile. I also wish it was able to attach to a thicker wall. Otherwise, pretty happy with it. Does the job.
Beware if you are replacing a previous version of the Cat Mate Elite Super Selective pet door. BY DESIGN, this new version only uses the id disc or microchip control for cats ENTERING the house. Any cat can go through the flap to exit the house. I ended up having to install it backwards because I'm more concerned with keeping cats in the house if they aren't chipped or wearing an id tag. And when asked why they would design the product to work this way, I got nothing but crickets. VERY unhelpful support line.
ID chips are sold separately. I read several negative reviews here but bought it after watching a YouTube review. The problem is that the instructions are not clear. The Cat Mate videos also don’t help. But I can tell you that it works. The door doesn’t do two-way control. When it’s set to allow both in and out, it assumes that all cats on the inside are allowed to go outside. I don’t know why, but that’s how it works. So it might not work for your situation. I also noticed that when my cat can make the door think she’s inside when she pushes on the door from the outside but doesn’t go in. I have two cats using the door. Both quickly learned to go out. Both are struggling with going in. I’m not sure if it’s the tunnel opening or what.