Frequently Asked Questions
Are your products BPA Free?
Yes, our containers are made from food-grade, BPA-free (and BPS-free) plastic. Our containers are safe for both people and pet food!
Where are your products made?
We are committed to supporting our local economy. We proudly make our Vittles Vault pet food containers and GAMMA Seal Lids in the USA. We have two factories: one in California and one in Tennessee.
Can I put the container or lid in the dishwasher?
We do not recommend putting the Gamma Seal Lid in the dishwasher. Please wash this piece by hand. The containers themselves can be put in the dishwasher.
What do you mean by "Pest Proof?"
When we say pest, we mean insects such as ants (a very common problem). Rats can chew through metal if they have reason to think there is food to be had. We do not guarantee our product against mice, rats, raccoons, possums, squirrels, bears, etc. However, we do make it difficult for these pest to chew through the rounded angle corners. It's tough for them to get their mouths around these corners. We suggest that if you have a problem, place a piece of wood (13"X 13") over the top, or store the Vittles Vault upside down. Customers have also had success covering their container with a milk crate or putting a couple of drops of peppermint essential oil on the container to act as a natural repellent.
Can I store my Vittles Vault outside?
The Vittles Vault Outback Collection is ideal for outdoor storage.
Do I need to wash my Vittles Vault?
We recommend thoroughly washing and drying your Vittles Vault prior to use. It is also recommended to periodically wash and dry your container. This is because the oils from the pet food can absorb into the plastic over time and become rancid. A good rule of thumb is to wash and dry your container with each new bag of food.
My lid is too tight and I can't open it.
Try pressing on the center of the lid and then unscrewing.
Is my Vittles Vault recyclable?
While we hope you would never want to discard your Vittles Vault, you can indeed recycle it if you no longer need it.
What size is the free scoop included with the Vittles Vaults?
The scoop is just a smidge over 1 cup.
How tightly should I screw on my lid?
To close and seal your Vittles Vault, all you have to do is spin the lid. It will close to the ideal setting. Over-tightening and forcing the lid closed beyond this point can damage the protective seal.