Frequently Asked Questions
How do you clean the iFetch Too?
With the unit powered off feed a damp cloth down into the tube and out the front launch area. Pulling the cloth back and forth (similar to flossing your teeth) will take care of one level of dirt.As a bonus (and to get a better clean on the wheels) firmly hold the cloth from the ball hopper end and then carefully turn on the unit and press in the ball trigger to cause the wheels to spin about the cloth. Worst case, the cloth might tear or it might get jerked out of your hand and launched, but it shouldn’t damage the unit.
Is this product safe for my dog?
When introducing iFetch Too to your dog, we recommend that you teach him or her to stay behind the product (or to the side of it) as the product prepares to launch. At its highest launch setting (40 feet), the product can toss the ball at speeds which could injure your dog, especially if they are standing directly in front of the product. While most dogs learn very quickly where to stand to avoid getting hit by the ball, adult human supervision is recommended until your dog is fully trained.
What size balls does the iFetch Too use?
The iFetch Too is designed for indoor/outdoor use with standard size tennis balls that are 2.5 inches in diameter.
How far does the iFetch launch the ball?
The iFetch Too has three launch distance settings, 10 feet, 25 feet, or 40 feet, and a fourth option for a random launch distance setting. To set the launch distance, all you have to do is press the button the back to cycle through the settings (switching the safety switch to red if you want to launch further than 10 feet). The light will turn off after 30 seconds, but the iFetch Too will remain on (in standby mode) until you drop another ball in the funnel.
What size dog can use the iFetch Too?
The iFetch Too is specifically designed for medium to large breed dogs.
My dog slobbers a lot. Is that a problem?
Some dogs slobber more than others. If your dog is a heavy slobberer, you may need to wipe off the balls from time to time.