PetSafe 4-Way Locking Pet Door, Up to 15-lbs

Your pet door has two major parts: the frame and the flap. The frame sits in the cutout and may overlap with your door, sitting on top of it. The frame has two parts, the inside part and the outside part, that fit together to hold the flap in place. The flap is the part that covers the cut-out hole in the door. This is the part your pet goes through to use the door.

Please note that all measurements are approximate and prone to user error, so don’t worry if you measure your door and your measurements aren’t exactly the same as the dimensions given online or in your manual. Your door’s dimensions will also change over time; doors expand and contract, and flaps may shrink or warp.

• Outer Frame: The outer measurements of the door’s frame.
• Flap Opening: The measurement of the part of the door your pet goes through. This is not the measurement of the flap itself, but the space your pet has to go into. This is measured using the interior door frame.
• Flap Size: The overall measurements of the door flap.
• Cut-out Size: The hole you cut in your door to install the door. After installation, you can get this measurement again by taking the pet door out.

Most pets will learn to use the door with a few short training sessions. However, some pets can take a little longer to become comfortable and more confident using the door. The most important rule is to be patient with your pet. Let your pet work out for himself that he can go through the pet door. With a little patience and training, you and your pet will soon enjoy the freedom your new pet door provides.

Helpful Tip: Try treats or toys to encourage your pet to go through the pet door.

1. Lift and hold or tape the flap open using string to help your pet become familiar with the pet door opening. MAKE SURE TAPED FLAP IS SECURE AND WILL NOT FALL DURING TRAINING.
2. Try to encourage your pet to come through the pet door. DO NOT FORCE your pet through the door or they may become frightened.
3. Give your pet motivation to use the door, such as to reach food. First, feed your pet close to the pet door on the inside. Once your pet is comfortable approaching the door, move food to the other side to try to get your pet to go through the door.
4. After your pet has used the pet door a few times, hold the flaps open and try to get your pet to go through door while gently lowering flaps so the flap touches your pet’s back. This will help your pet become familiar with the flap.
5. Encourage your pet to push through the flap on his own.