PetSafe Electronic SmartDoor

Overall, does the job. Pluses and minuses: (+) Lets the dogs in but keeps our goats out. (-)Not for sensitive animals. Loud click may scare sensitive pets away. My dogs don’t love it as much as a regular doggie door and goats that would come through our regular doggie door don’t like this one at all (+) thankfully because it takes about 10 seconds for it to close through a motorized action (-) not adjustable. The goats could follow the dogs through this door but the hard flap is much sturdier (+) and louder (-) than our old style soft flap door. (-)If dogs lay too close to the door, it will keep cycling through open/close. Seems to be more sensitive on the inside vs outside (-). Hard to get sensitivity Overall, does the job. Pluses and minuses: (+) Lets the dogs in but keeps our goats out. (-)Not for sensitive animals. Loud click may scare sensitive pets away. My dogs don’t love it as much as a regular doggie door and goats that would come through our regular doggie door don’t like this one at all (+) thankfully because it takes about 10 seconds for it to close through a motorized action (-) not adjustable. The goats could follow the dogs through this door but the hard flap is much sturdier (+) and louder (-) than our old style soft flap door. (-)If dogs lay too close to the door, it will keep cycling through open/close. Seems to be more sensitive on the inside vs outside (-). Hard to get sensitivity set right (-). Batteries fall out of tags too easily with active dogs (-). Even with the disadvantages, it works for our needs in keeping unwanted animals out. … more

This is our 3rd door like this and for large dogs this is fantastic. I have 2 remaining large German Shepherd dogs who try to go in and out at the same time, reason I am on number 3. However, this is over a 14 year life span. My cat also goes through this same dog door. It is strong and keeps the heat out in the summer and the cold out in the winter. The customer service is also great. If you have any questions on concerns they are right there to help you out. I am a true Chewy Customer for life.

What they don’t tell you is how loud it is with a rigid door. This is my second one because the hole I cut in my door fits it. It works like it says but if you have animals always going outside it’s very loud, especially at night. It also goes through a LOT a of batteries so for the most part I leave the door unlocked. I never use the auto open/close feature because of that. The reason this is my second door is because my dogs broke the first one by trying to run through it while it was locked. Last thing, I live in a windy place and because of its design, wind whistles through the teeth in the door. As I mentioned before, I already had one so I didn’t have an option to replace with anything What they don’t tell you is how loud it is with a rigid door. This is my second one because the hole I cut in my door fits it. It works like it says but if you have animals always going outside it’s very loud, especially at night. It also goes through a LOT a of batteries so for the most part I leave the door unlocked. I never use the auto open/close feature because of that. The reason this is my second door is because my dogs broke the first one by trying to run through it while it was locked. Last thing, I live in a windy place and because of its design, wind whistles through the teeth in the door. As I mentioned before, I already had one so I didn’t have an option to replace with anything else since the door is already cut to fit. … more

This is a great example of designing a product that forces you to buy things from them on a regular basis. We have a PetSafe invisible fence and you have to buy proprietary batteries for $30 from them for expensive prices, and they could have used a button cell that is available from anywhere and affordable. This door uses the same concept and batteries. They use the same exact $30 batteries for the collar sensor "Smartkey", but the problem is even worse here. You don't NEED a battery powered device to open a doggie door. You can use unpowered RF chips. There are other doggie doors that use just plain tags with no batteries to open the doors. PetSafe has purposely designed their product so This is a great example of designing a product that forces you to buy things from them on a regular basis. We have a PetSafe invisible fence and you have to buy proprietary batteries for $30 from them for expensive prices, and they could have used a button cell that is available from anywhere and affordable. This door uses the same concept and batteries. They use the same exact $30 batteries for the collar sensor "Smartkey", but the problem is even worse here. You don't NEED a battery powered device to open a doggie door. You can use unpowered RF chips. There are other doggie doors that use just plain tags with no batteries to open the doors. PetSafe has purposely designed their product so you have to keep buying their product. … more

I bought this for my small dog, the key fob has a long delay and my dog usually walk away before it even opens. It also took a very long time for my dog to understand that she had to push the door with her head. The door does take some force to push open. I'd personally think I'd be better off with a flap instead of the hard plastic. The picture looks like the flap just hangs open, but it doesn't, it's very misleading.

This is the worst door ever. We have 5 dogs and 3 cats. Since we purchased this a year ago it still does not work. I ordered extra collars and they didn’t work. Once we received the replacement ones the door still doesn’t work. It has been a horrible experience and now we have to pay extra money to get the back door replaced to put a new doggie door in.

We have had this installed for a bout 6 months. Our Bloodhound puppy and elderly Basset hound are the only dogs that use it and the plastic pieces that hold the flap on are busted and the plastic above is cracking. We don't use the collars and just leave it unlocked all the time.

I bought this door because I have two dogs and two cats and I wanted the dogs to be able to go outside anytime and I didn’t want the cats getting out. The door worked well for about two months and then we were changing the batteries in it every two weeks. Now the door is not working at all on the automatic setting it has to be unlocked.

I already have the hole cut in my door so I guess I have to buy another one so it will fit the same. but the door has come off 4 times in 3 years, the last time it broke all the tabs off the hanger so it can't be put back together. they should re-design those plastic parts that the door swings on because over time in the weather the plastic gets brittle and breaks.

We bought this dog door for our German Shepard pup. We love the door and are working on training our pup to independently use the door without us present. We are currently using the neck fob and the automated system. The only down side is the door makes a lot of noise on this setting. Even in the other room, the door gets set off by the fob on his collar and triggers it to unlock which is loud. Sometimes scaring the pup.