Keeping Pets Happy & Safe Since 1998
PetSafe has helped millions of pet parents care for their pets through every stage and season of life.
US-Based Customer Care
The PetSafe team of customer care experts is available 5 days a week via live chat, email or phone.
Healthy Pets, Happy People
PetSafe is dedicated to helping pet parents keep their furry family members healthy, safe and happy. From irresistible toys to life-protecting pet fences, their innovative products are designed to help bring pet families closer, for a lifetime of love.
Pick of the Litter
What sets PetSafe apart is a team of pet experts who come to work every day with one goal: making the world a happier place for pets and their people. They work with professional trainers, veterinarians and pet behaviorists to keep up on the latest research and insights and use that in developing their products. They rigorously test every product for safety, quality and efficacy, too – because your pet deserves the best!
Skip the Scoop
Give your cat the gift of a clean, fresh litter box without all the hassle of scooping.
Toys, Toys, Toys
PetSafe toys are pet-tested and pet parent-approved to bring joy and happiness all around.
Keep Them Full & Hydrated
Encourage your pets to drink and deliver the perfect portions of food with PetSafe feeders, bowls and fountains.
Create a Secure Yard
PetSafe products help you safely contain your pets without spending a fortune on new fence construction.
PetSafe has been a global leader in pet care since 1998. They pride themselves on empowering pet parents through innovation, education and experiences. Their goal is to strengthen the bond between people and their pets, providing them with thoughtful products, expert advice and compassionate support. PetSafe’s US-based customer support team is always ready to help you get the most out of your life together with your pets!
I just installed this doggie door as I was waiting for my puppy to get more to her grown size and then for warm we weather It does not stay in place there is no attachment to the actual screen- the door simply attached to itself with the screen i between so it slips out easily - the dog cannot bump it at all - it will fall off. Do not buy!!
I'm usually good at reading reviews, but for some reason this time I didn't. The reviews say that the screws are garbage and to get some better ones. Mine didn't come with any screws at all. Not sure how this isn't gonna end up trashing the screen altogether as it is mounted on the screen.I'm handy so will purchase something stronger to mount to. Very disappointed overall.
This is a very poor door. Plastic frame held together by electrical tape! My door fell apart on third day. I had to put it back together with duct tape. Couldn't return as I had tossed packaging. Stay away!
This is a great door, and finally fixed the loose screen issue that was letting flies / mosquitoes in (previously had a net curtain to let pup in and out, which constantly left gaps between the door, letting critters in). I followed 'MotherofPotatoes' advice and used hardware-purchased screws & nuts (Thanks @MOP!). I also used grey mesh type tape to cover the screen area before cutting through the screen (this seems to hold it together well and serves as an extra level of protection against accidental tears when putting screws thru). I also followed MOP's advice on first using a drill bit to drill holes through both frames. Doggy was unsure at first, but was in and out on his own by the end of the day. So glad I purchased this door as I'm finally able to get rid of the rinky-dinky mesh curtain that looked super sloppy.
And buy aluminum tape over by the dryer vent section of the store - more on this later So I read other reviews and I’m here to confirm, if you buy this door, run to the hardware store and pick up some 3/4” machine screws (you’ll need 6) and matching nuts. Before installation, drill out the existing screw holes on both pieces of the door frame. It’s plastic, so a hand drill was able to go through it quite easily. Feed the bolts through these new holes, tightening the pieces together through the screen with the nuts. This gives the pieces a very strong fit, where the in-the-box screws and suggested mallet method are simply bad. I reinstalled the door before tightening the bolts all the way, but your mileage may vary. Use the aluminum tape to line the top and bottom of the door to keep those two pieces of panel that tend to pucker together. The aluminum doesn’t reduce the pull of the magnets on the flap. Other tapes may also work, but I like the rigidity and staying power of aluminum tape for this fix. Since installing my door like this, I’ve had no issues with even the most aggressive charges through the flap by my dogs. This door is affordable, but the design is flawed. With a little bit of prep and can-do attitude, you will have a great pet door.
I bought this for a new screened in patio enclosure. It is very flimsy and the locks don’t actually keep the door from opening.
Cats can come and go into there catio at will.We get a little more sleep!
Easy to fit into the screen door and once our kitty figured it out, she loves her new-found freedom! We've had it for two weeks and highly recommend it.
When I received this I thought it was too small despite the weight measurement. It is perfect. She comes and goes freely with plenty of space. Saved the screen door
this thing is handy and looks better than the scratch in the screen from last year. i did hold it together with my own screws and nuts to make sure it stays and so far so good. my chug (chi pug) is able to fit but a larger dog would not.