Rabbit Hole Hay Ultra Premium, Hand Packed Medium Timothy Hay Small Animal Food

Their quality has been dramatically going down since pandemic. I have been purchasing the smallest packages (most expensive option) for months to insure a better quality, while it is really disappointing this time. I bought 3 bags of 4oz, and all of them have an odd stale smell when I open the package. The hay inside is all Brown and Damp...! These hay was not even properly dried before packaged...! This could make bacteria and mold grow inside, which would make my pets sick. I am going to throw these hay away. I would look for hay from other brands.

This is nice hay. Far better than the Standlee and Small Pet Select hays that I was getting on Amazon. However, it still isn’t the quality that I used to get when I had horses. There are still some seed heads and “stick” like pieces that my rabbits won’t eat, creating some excess waste. I will probably be trying other brands to see if I can find a hay that is just leaves/blades.

I’ve been buying this hay for quite a while. It is good but I have not received a box yet that appears to be first cut. There is much less grain than expected in the best fresh cut hay.

We’ve tried several brands of hay and different types. This one has been the most consistent in quality, and the least amount of brown hay if any. I appreciate the large quantity since we have 4 guinea pigs.

I like Rabbit Hole Hay. I usually purchase from the manufacturer, but Chewy had a discount so I purchased through Chewy.com. The hay arrived quickly and well packaged. It was a box in a box, so very happy. When purchased throughRabbit Hole Hay, it was not double boxed. The hay, though, is in a plastic bag, which is great to keep the dust somewhat under control. Unfortunately, the top half looked like first cut. Many pods, not much of the soft stem. I was a little disappointed in the hay, but not with Chewy. Chewy has great customer service! I put a recommend for this item because the hay is fresh, and a little less dust than Small Pet Select. I did have to hand pick to find the grass I like Rabbit Hole Hay. I usually purchase from the manufacturer, but Chewy had a discount so I purchased through Chewy.com. The hay arrived quickly and well packaged. It was a box in a box, so very happy. When purchased throughRabbit Hole Hay, it was not double boxed. The hay, though, is in a plastic bag, which is great to keep the dust somewhat under control. Unfortunately, the top half looked like first cut. Many pods, not much of the soft stem. I was a little disappointed in the hay, but not with Chewy. Chewy has great customer service! I put a recommend for this item because the hay is fresh, and a little less dust than Small Pet Select. I did have to hand pick to find the grass and hand feed my picky rabbit. He won't eat first cut. So if your rabbit is less picky than mine, this is great hay. … more

I was thrilled when I received my first order of Rabbit Hole because the quality was exceptionally good. Fresh, green and NO WASTE AT ALL which was the reason I started trying different brands after years being a loyal OXBOW timothy hay customer. This last batch of hay from Rabbit Hole had gone up in price about $10.00 for a 20 lb box which I went through with the purchase because I figured it was better to pay more for a much better quality of hay. Well DON'T WASTE YOUR MONEY! Paid $50 for 20 pounds of half of the box being dust. I can pay $4.00 more to get 50 pounds of the same quality from OXBOW. NO THANKS!!!! Tried a couple of others which seem to be good. Won't review until I've I was thrilled when I received my first order of Rabbit Hole because the quality was exceptionally good. Fresh, green and NO WASTE AT ALL which was the reason I started trying different brands after years being a loyal OXBOW timothy hay customer. This last batch of hay from Rabbit Hole had gone up in price about $10.00 for a 20 lb box which I went through with the purchase because I figured it was better to pay more for a much better quality of hay. Well DON'T WASTE YOUR MONEY! Paid $50 for 20 pounds of half of the box being dust. I can pay $4.00 more to get 50 pounds of the same quality from OXBOW. NO THANKS!!!! Tried a couple of others which seem to be good. Won't review until I've gone through a couple of orders. … more

My 2 guinea pigs won’t eat it & I can’t say I blame them!! The 1st box I ordered was so soft & green they loved it! Got another one, it was wet & moldy a few handfuls into it so threw it out. The next 2 boxes (both auto ship in close succession I’d forgotten about) arrived. The 3rd one is SO dry & hard it poked my hand & made my finger bleed from the hard stalks in it. Didn't get any better towards the center so set it aside & opened the 4th box. This box is a little softer but is very brown like the 2nd box I’d received, slightly damp & smells moldy. My girls won’t eat it & I don’t blame them. I’m not going to feed my pigsters this junk. What a waste of money!! I am not one to write reviews My 2 guinea pigs won’t eat it & I can’t say I blame them!! The 1st box I ordered was so soft & green they loved it! Got another one, it was wet & moldy a few handfuls into it so threw it out. The next 2 boxes (both auto ship in close succession I’d forgotten about) arrived. The 3rd one is SO dry & hard it poked my hand & made my finger bleed from the hard stalks in it. Didn't get any better towards the center so set it aside & opened the 4th box. This box is a little softer but is very brown like the 2nd box I’d received, slightly damp & smells moldy. My girls won’t eat it & I don’t blame them. I’m not going to feed my pigsters this junk. What a waste of money!! I am not one to write reviews or complain but I’m a single mom trying to make ends meet & this is not the way to do it!! Hope I can save someone else in my situation some money. I love Chewy but I will NOT order this brand again!! (And yes, I made darn sure to cancel the auto ships.) … more

I have been purchasing Rabbit Hole Timothy Hay for over a year and a half now for my buns. Rabbit Hole Hay is top quality. I had previously purchased Oxbow, but my buns ate 10% of it and left the remaining 90% (I used it for compost). Then I tried Small Pet Select - their Timothy hay was brown and dried up - 100% ended up in the compost pile. Then I found Rabbit Hole Hay!!! My buns love it! It's nice and green and smells fresh the way hay should smell. And their customer service is unsurpassed. My buns are happy hoppers!

... but my picky bunnies didn’t. I feel bad that they didn’t like it, considering that it’s a bit more expensive than their usual SPS.

Not all hay is eaten and the parts leftover are thick short stems. Looks like straw. I ordered sampler packs from RH directly before buying larger amount from chewy and did not have this issue. Will try another bag to see if this was an anomaly.