Sumit Singh is the CEO of Chewy, Inc. (NYSE: CHWY), and serves on Chewy’s Board of Directors. Under Sumit’s leadership, Chewy is delivering on its mission to be the most trusted and convenient online destination for pet parents (and partners), everywhere. He led the company through its IPO in 2019.
Sumit has stewarded significant growth opportunities for Chewy during his time as CEO while steering the company on a steady path of sustainable profitability. In 2018, Chewy expanded into the $30 Billion US pet healthcare segment, reformatted its private brands strategy, and has since launched multiple cutting-edge customer facing innovations, including the launch of its first fully automated, state-of-the-art fulfillment center in Pennsylvania, becoming the first company in the pet segment to launch this level of automation. Today the Chewy Health brand offers a suite of products and services with a goal to partner with healthcare providers to make pet care affordable and widely accessible to every American pet owning household.
Chewy’s story is one of a loved startup transforming into a world-class institution and Sumit is enthusiastically leading this cultural transformation from the front. Chewy’s recent accolades include designation as a “Top 10 Employer Brand” in Boston in both 2019 and 2020, Newsweek’s recognition for “America’s Best Customer Service” for the past three consecutive years (2019-2021), and Ad Age’s distinction as one of “America’s 20 Hottest Brands 2020.”
In his own words, “Chewy’s spirit of inventiveness, speed of execution and a relentless focus on customer experience are our true assets - Our teams bring these to life.”
Prior to joining Chewy, Sumit held leadership roles at Amazon and Dell, for a combined experience of over 18 years of global leadership that spans e-commerce, technology, retail and logistics. He holds a bachelor’s degree in engineering from Punjab Technical Univerity, a graduate degree in engineering from the University of Texas at Austin (where he was also inducted into the university’s prestigious academy of distinguished alumni in 2019) and an MBA from the University of Chicago, Booth School of Business.
When not at Chewy, Sumit enjoys spending time with his family and Shih Tzu named D.