Frisco Quilted Dog Crate Mat, Ivory, 36-in

These mats were excellent quality, something we always expect from Chewy. Service was great. Our order of these items was originally lost in transit, definitely not Chewy’s fault, since it went missing at a carrier’s facility several states away. Chewy replaced the order promptly and cheerfully with a new order. Communications with the friendly and helpful customer service representative were wonderful. When we opened the replacement order, we were amused to find that the packer had inadvertently packed his/her half-finished water bottle along with our items. We imagined the unfortunate packer trying to find the water bottle and staring at the recently packed orders in dismay, trying to figure out where it was. Don’t worry, we laughed and laughed, and we wanted to make sure that the water didn’t go to waste. We took the bottle outside, and I poured the water into the bird bath. We know that the birds enjoyed the special delivery from Chewy. All kidding aside, this is just one of many times we have appreciated the special human touch of our interactions with Chewy. Thank you, Chewy, for always being there to help and for consistently letting us know that we are dealing with humans and not just computers and automated systems. You deserve 5 gold stars!

So far, BonBon seems to like it. I haven’t tried washing it yet (keep a fleece baby blanket over it) which is why I can’t give it 5 stars.

My dog absolutely loved it ! She has barely chewed on it and I believe it’s so comfy for her ! She slept on it since the first day we got her !