Keeping Pets Happy & Safe Since 1998
PetSafe has helped millions of pet parents care for their pets through every stage and season of life.
US-Based Customer Care
The PetSafe team of customer care experts is available 5 days a week via live chat, email or phone.
Healthy Pets, Happy People
PetSafe is dedicated to helping pet parents keep their furry family members healthy, safe and happy. From irresistible toys to life-protecting pet fences, their innovative products are designed to help bring pet families closer, for a lifetime of love.
Pick of the Litter
What sets PetSafe apart is a team of pet experts who come to work every day with one goal: making the world a happier place for pets and their people. They work with professional trainers, veterinarians and pet behaviorists to keep up on the latest research and insights and use that in developing their products. They rigorously test every product for safety, quality and efficacy, too – because your pet deserves the best!
Skip the Scoop
Give your cat the gift of a clean, fresh litter box without all the hassle of scooping.
Toys, Toys, Toys
PetSafe toys are pet-tested and pet parent-approved to bring joy and happiness all around.
Keep Them Full & Hydrated
Encourage your pets to drink and deliver the perfect portions of food with PetSafe feeders, bowls and fountains.
Create a Secure Yard
PetSafe products help you safely contain your pets without spending a fortune on new fence construction.
PetSafe has been a global leader in pet care since 1998. They pride themselves on empowering pet parents through innovation, education and experiences. Their goal is to strengthen the bond between people and their pets, providing them with thoughtful products, expert advice and compassionate support. PetSafe’s US-based customer support team is always ready to help you get the most out of your life together with your pets!
I have bought a few Drinkwell fountains in the past and have always been impressed with the design and durability of them. I really like the different drinking levels and options since I have multiple cats and they all have their preferences. I also think it looks pretty good in my home. The one thing I wish would be improved is the connection between the pump and the electrical cord and the water channel. I find it a little complicated but that may just be me. I have had this fountain for well over a month now so this is not an off the cuff review.
I bought one about a year ago for my 2 cats (young adult cat and a senior cat) hoping to encourage more water consumption for a healthier life. Neither had ever had a drinking fountain before. The cats absolutely loved it, and preferred it to just a regular bowl of water. I really wish I'd bought this fountain earlier in my senior cat's life because this made him so happy. My senior cat recently passed away at 16yrs, and I've since adopted a kitten and another young adult - so now I'm up to 3 cats. I decided to add a second fountain in another room. Even the new cats love the fountains. It's takes a couple days to get used to the flowing water sound, but it's actually quite relaxing. The sound is very similar to a fish aquarium. I ordered about a years worth of replacement filters (there are 2 filters). It's nice to have the filters already on hand for when I clean the fountains. I clean and replace the filters about twice a month, but you may be able to go longer in-between replacements. The cleaning is actually quite easy. I do recommend getting a cleaning brush kit, but I think a toothbrush could work too.
Love the weight of this fountain, it cannot be easily tipped over. Sound was soothing but not too loud. My only complaint is that I bought this for my medium sized blind dog so he could find the water but he would not drink out of it because the center column is in the center. The drinking area was not big enough to get his face down and into the bowl. I wish they could off set the column and make bottom bowl bigger so my dog can get his head down to drink comfortably. Charcoal filter needed A LOT of rinsing, several times before it would stop leaving residue in the bowl. I would definitley recommend for small dogs or cats.
I got this for a blind peahen who navigates to her water by sound. I wanted a ceramic waterer to make it too heavy for her to simply tip the thing if she stepped on it, and this sadly isn't heavy enough. I do still fear it would tip but peafowl are not small birds so that was a shot in the dark. However I hear the water run and not the pump! It also holds plenty of water and has kept it clean despite her kicking in feathers.
My elder dog likes it. My small granddog uses it. Now, I need my cat to get on board. SHE was the one I thought would lean towards the moving water fountain, first. I love the sound. The color and shape ceramic bowl, is aesthetically pleasing. Easy to clean.
I really like this water basin. Kitty loves drink from it. He went to it right away. It keeps his water fresh and I think he is drinking more water. Only issue it is very noisy to the point I am looking to modify it with stones or something to subdue the trickle of water.
I bought this unit believing the weight of this one would prevent my cat from disassembling it. This one also is subjected to the center piece being pulled out of the dish, and the pump then pumping all the water over the side and onto the floor. Additionally, the shape of the spout on the center piece causes the water to drop into the water below, causing a constant babbling brook sound If they shortened the spouts to allow the water to flow instead of drop, and some form of locking the center piece in place,, this would be a much better product.
Looks good, works well, but it sounds like there's a constant leak in the house. It's not even an ambient, background sort of trickle--this is a full-blown stream. Even if I could get used to it, only 1 out of 2 cats will go near it.
Good quality and nice looking. Great size for cat or small dog. It is loud though. Not as quiet as some fountains I have had in the past.
The Drinkwell Pagoda Fountain is perfect for our Maine Coon cat as he loves running water. I owned the same fountain in white 7 years ago but dropped & broke it while cleaning it. It was a quite perfect fountain. I purchased the Himalayan Blue & absolutely love the color! The fountain & pump are easy to maintain. We clean the fountain with vinegar & the pump we clean with a soapy toothbrush. It is also easy to put back together. The motor is quite & creates a good flow. We noticed a huge difference in the new fountain. The pagoda tower is not as wide at the base & does not fill the depressed area outline in the center bottom. In our first fountain the water ran out the side spouts hitting the wider tower base sides with water flowing quietly & smoothly into the base bowl. The new fountain tower is narrower at the base so the water coming out the spouts does not hit the sides of the tower so the water drops directly into the bowl below causing a loud splashing sound. Just Too Loud! I’d give a 5-Star rating if it wasn’t so loud.