|Breed Size||Extra Small Breeds, Small Breeds, Medium Breeds...||Extra Small Breeds, Small Breeds, Medium Breeds...||Extra Small Breeds, Small Breeds, Medium Breeds...||Extra Small Breeds, Small Breeds, Medium Breeds...||—|
|Material||Polyester, Plastic, Synthetic Fabric||Polyester, Synthetic Fabric||Polyester, Plastic, Synthetic Fabric||Polyester, Synthetic Fabric||Plastic|
|Lifestage||—||—||—||Puppy, Kitten, Adult, Senior||—|
I've been using these filters with no problems for about 8 months now. But the most recent box I purchased was garbage. The filters arrive absolutely covered in black dust. Despite thorough rinsing, the filter turned the water in our fountain gray and left an unsightly gray ring on the white fountain. My cats stopped drinking out of it. I had to scrub it down and stop using the filters completely before they'd drink from it again. I reached out to Chewy's customer service thinking that it was just a bad box and they've sent me two replacement boxes and both contained filters that are just covered in black dust. I don't know what changed in the manufacturing process, but I'm going to have to try and find alternative filters for my fountain because these filters are no longer worth buying.
Chewy has everything pets need and want. I purchased this item for less money on chewy than any brick and mortars sells it for. I was able to buy a case of filters on chewy for a few dollars more than the pet stores charge for one filter. Nuf said
We go through a lot of these filters. We have two ceramic fountains. - initially purchased for our cat. Now we have also two large breed dogs and both use the cat fountain as well. We stopped putting out a separate water bowl since all three pets went to the fountain.
The fountain portion of this product is excellent. My Maine Coon loves to drink out of the water fountain. Unfortunately the carbon and foam filters are absolutely awful. As other reviewers mention, the carbon filters break open after only a few days of use and charcoal is everywhere rendering the fountain useless. Consequently the time spent cleaning the water fountain properly is a serious commitment. The pictures included show what regularly happens to my fountain after only 1 week, sometimes even after a few days. Unfortunately customer service does not have any recommendations, other than to use the fountain without any filters. Previously these filters were quite well constructed and would never break open. Within the last couple years the quality has completely deteriorated. I want to continue using this water fountain for my cat, but I have finally had enough. Other buyers beware!
we've had this fountain for over a year, i recently ordered these filters. after first use with a few days the fountain stopped working. fan was clogged with gross black goo. i have had to replace filters weekly. i am going to return unopened box.
Only place I could find this product is on this website. Love how easy it is to order, great prices, fast shipping, and great customer service
This is the filter that goes in my cat's drinking fountain, so I don't have an option really. My tip to anyone using this filter is to rinse it before putting the fountain back together. I have cleaned my fountain and put it all back together only to find that there was lint on the filter and now I had to take the fountain apart and rinse everything.
These filters have not turned the water black at all. I rinse them first with cold water like the directions say to, and I do not have any problems. I am very happy with these filters.
After having bought a box of generic filters that said they were compatible with my water fountain (brand and model), I will never purchase anything except the Drinkwell replacement filters. After we installed the first generic filter, the fountain ceased pumping any water. My husband tried to determine the problem and he said it was the filters. I immediately ordered a box of the Drinkwell filters and the moment we put the first filter in, the fountain worked perfectly! I’ll only buy Drinkwell filters in the future!
I purchased the 12-pack from somewhere else recently and while I had never had issues before, I had the same problem that others have mentioned where the carbon dust was loose in the individual packages and I had to just throw them away. Someone mentioned getting the four pack and I would have to agree! They look the way they are supposed to look - no loose dust that turns the entire filter black. While it might be more per filter to buy the four-pack, you are saving money if you have to toss the entire 12-pack away.