PETSAFE Drinkwell Replacement Carbon Filters, 4 count -

PetSafe Drinkwell Replacement Carbon Filters

By PetSafe
Rated 4.4058 out of 5 stars

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$8.95Chewy Price
$9.99Chewy Price
$8.50Autoship Price
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About This Item


  • High-quality filters are designed exclusively for use in the Drinkwell Avalon, Pagoda and Sedona pet water fountains.
  • Duo-density polyester pre-filter prevents hair, debris and sediment from entering the pump or water bowl.
  • Activated carbon removes bad tastes and odor for fresh, clean water your furry friend will love.
  • Changing the filter regularly also reduces wear and tear on the water pump to help prolong its useful life.
  • Available in convenient 4-count and 12-count packs; each filter provides two to four weeks of filtration.

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Compatible With:

Drinkwell Replacement Carbon filters are compatible with the Drinkwell Avalon, Drinkwell Pagoda and Drinkwell Sedona.

About PetSafe

Keeping Pets Happy & Safe Since 1998

PetSafe has helped millions of pet parents care for their pets through every stage and season of life.

US-Based Customer Care

The PetSafe team of customer care experts is available 5 days a week via live chat, email or phone.

Healthy Pets, Happy People

PetSafe is dedicated to helping pet parents keep their furry family members healthy, safe and happy. From irresistible toys to life-protecting pet fences, their innovative products are designed to help bring pet families closer, for a lifetime of love.

Pick of the Litter

What sets PetSafe apart is a team of pet experts who come to work every day with one goal: making the world a happier place for pets and their people. They work with professional trainers, veterinarians and pet behaviorists to keep up on the latest research and insights and use that in developing their products. They rigorously test every product for safety, quality and efficacy, too – because your pet deserves the best!

Skip the Scoop

Give your cat the gift of a clean, fresh litter box without all the hassle of scooping.

Skip the Scoop

Toys, Toys, Toys

PetSafe toys are pet-tested and pet parent-approved to bring joy and happiness all around.

Toys, Toys, Toys

Keep Them Full & Hydrated

Encourage your pets to drink and deliver the perfect portions of food with PetSafe feeders, bowls and fountains.

Keep Them Full & Hydrated

Create a Secure Yard

PetSafe products help you safely contain your pets without spending a fortune on new fence construction.

Create a Secure Yard

About PetSafe

PetSafe has been a global leader in pet care since 1998. They pride themselves on empowering pet parents through innovation, education and experiences. Their goal is to strengthen the bond between people and their pets, providing them with thoughtful products, expert advice and compassionate support. PetSafe’s US-based customer support team is always ready to help you get the most out of your life together with your pets!

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MaterialPolyester, Plastic, Synthetic FabricPolyester, Synthetic FabricPolyester, Plastic, Synthetic FabricPolyester, Synthetic FabricPlastic
Assembly RequiredNoNoNoNo
LifestagePuppy, Kitten, Adult, Senior

Questions & Answers

11 Customer Questions

How long should I rinse these filters before using them? It seems if I rinse or don’t rinse these, the water turns gray from the charcoal. I have concerns about the taste, appearance, and health concerns with this charcoal in the water.
Answer by ChewyMay 30, 2018
We recommend a quick rinse before adding it to the fountain. Prolonged rinsing prior to being used in the filter can contribute to extra debris in the water.

How often does the filter need to be changed?
Answer by ChewyJul 17, 2019
These filters should be replaced every 2 to 4 weeks; this helps extend the life of your fountain and pump.

How do I replace the new filter into the fountain?
Answer by ChewyMay 02, 2019
Rinse the charcoal filter thoroughly in cold water to help remove any excess and loose charcoal dust. Once the filter is rinsed off, place inside the filter housing case with the larger side facing down. The filter will only fit inside the case one way, if it does not fit, flip it over. Attach the lid to the filter housing case, press down until you hear it snap in place.

Do these filter work with the Seascape model fountain?
Answer by ChewyMar 12, 2021
This filter is guaranteed to fit the PetSafe® Drinkwell® 1/2 Gallon, 1 Gallon, 2 Gallon, Butterfly, Avalon, Pagoda, Seascape, Sedona, Seaside and Creekside Pet Fountains.

ReviewsWrite a Review

Rated 4.4058 out of 5 stars
207 Reviews
Would recommend to a friend

207 Customer Reviews

Filter by reviews that mention

Rated 1 out of 5 stars
By Brianne on Nov 12, 2022

Used to be great, but now terrible

I've been using these filters with no problems for about 8 months now. But the most recent box I purchased was garbage. The filters arrive absolutely covered in black dust. Despite thorough rinsing, the filter turned the water in our fountain gray and left an unsightly gray ring on the white fountain. My cats stopped drinking out of it. I had to scrub it down and stop using the filters completely before they'd drink from it again. I reached out to Chewy's customer service thinking that it was just a bad box and they've sent me two replacement boxes and both contained filters that are just covered in black dust. I don't know what changed in the manufacturing process, but I'm going to have to try and find alternative filters for my fountain because these filters are no longer worth buying.

Rated 5 out of 5 stars
By Satisfied06 on Dec 4, 2022

Shop chewy

Chewy has everything pets need and want. I purchased this item for less money on chewy than any brick and mortars sells it for. I was able to buy a case of filters on chewy for a few dollars more than the pet stores charge for one filter. Nuf said

Rated 5 out of 5 stars
By EasternCarolina on Nov 25, 2022

Perfect sizing

We go through a lot of these filters. We have two ceramic fountains. - initially purchased for our cat. Now we have also two large breed dogs and both use the cat fountain as well. We stopped putting out a separate water bowl since all three pets went to the fountain.

Rated 1 out of 5 stars
By romy123 on Jul 17, 2022

Awful filters, terrible product!

The fountain portion of this product is excellent. My Maine Coon loves to drink out of the water fountain. Unfortunately the carbon and foam filters are absolutely awful. As other reviewers mention, the carbon filters break open after only a few days of use and charcoal is everywhere rendering the fountain useless. Consequently the time spent cleaning the water fountain properly is a serious commitment. The pictures included show what regularly happens to my fountain after only 1 week, sometimes even after a few days. Unfortunately customer service does not have any recommendations, other than to use the fountain without any filters. Previously these filters were quite well constructed and would never break open. Within the last couple years the quality has completely deteriorated. I want to continue using this water fountain for my cat, but I have finally had enough. Other buyers beware!

Rated 1 out of 5 stars
By Suzanne on Sep 24, 2022

these filters are awful

we've had this fountain for over a year, i recently ordered these filters. after first use with a few days the fountain stopped working. fan was clogged with gross black goo. i have had to replace filters weekly. i am going to return unopened box.

Rated 5 out of 5 stars
By Flamingo5511 on Nov 8, 2022

Drinkwell replacement cartridges

Only place I could find this product is on this website. Love how easy it is to order, great prices, fast shipping, and great customer service

Rated 4 out of 5 stars
By Toakley on Aug 22, 2022

Useful filter

This is the filter that goes in my cat's drinking fountain, so I don't have an option really. My tip to anyone using this filter is to rinse it before putting the fountain back together. I have cleaned my fountain and put it all back together only to find that there was lint on the filter and now I had to take the fountain apart and rinse everything.

Rated 5 out of 5 stars
By Dawn on Oct 3, 2022

These work great

These filters have not turned the water black at all. I rinse them first with cold water like the directions say to, and I do not have any problems. I am very happy with these filters.

Rated 5 out of 5 stars
By LoneStarMimi on Jul 22, 2022

Only Buy These Filters!

After having bought a box of generic filters that said they were compatible with my water fountain (brand and model), I will never purchase anything except the Drinkwell replacement filters. After we installed the first generic filter, the fountain ceased pumping any water. My husband tried to determine the problem and he said it was the filters. I immediately ordered a box of the Drinkwell filters and the moment we put the first filter in, the fountain worked perfectly! I’ll only buy Drinkwell filters in the future!

Rated 5 out of 5 stars
By KimM on Jul 21, 2022

Get the Four Pack!

I purchased the 12-pack from somewhere else recently and while I had never had issues before, I had the same problem that others have mentioned where the carbon dust was loose in the individual packages and I had to just throw them away. Someone mentioned getting the four pack and I would have to agree! They look the way they are supposed to look - no loose dust that turns the entire filter black. While it might be more per filter to buy the four-pack, you are saving money if you have to toss the entire 12-pack away.