PETSAFE Smart Feed 2.0 Wifi-Enabled Automatic Dog & Cat Feeder, Blue - Chewy.com

PetSafe Smart Feed 2.0 Wifi-Enabled Automatic Dog & Cat Feeder, Blue

By PetSafe
Rated 3.7059 out of 5 stars

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$129.95Chewy Price
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$149.99Chewy Price
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About This Item

Details

  • Compatible with Amazon Echo, so you can feed your cat or dog using voice commands.
  • You can control your pet’s meals using your Apple iPhone or Android smartphone from anywhere.
  • Get alerts directly to your phone and feed your furry friend on a schedule.
  • Design customized mealtimes—set up to 12 meals to feed on your pet’s schedule or use the Feed Now option to give her food outside normal feeding times.
  • Food can be dispensed from 1/8 cup to 4 cups. Use the Slow Feed option to dispense food over a 15-minute period—this is great for pets who eat too fast.

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Instructions

Size

Play Video: Learn More About PetSafe From Our Team of Experts
Learn More About PetSafe From Our Team of Experts


About PetSafe

Keeping Pets Happy & Safe Since 1998

PetSafe has helped millions of pet parents care for their pets through every stage and season of life.

US-Based Customer Care

The PetSafe team of customer care experts is available 5 days a week via live chat, email or phone.

Healthy Pets, Happy People

PetSafe is dedicated to helping pet parents keep their furry family members healthy, safe and happy. From irresistible toys to life-protecting pet fences, their innovative products are designed to help bring pet families closer, for a lifetime of love.

Pick of the Litter

What sets PetSafe apart is a team of pet experts who come to work every day with one goal: making the world a happier place for pets and their people. They work with professional trainers, veterinarians and pet behaviorists to keep up on the latest research and insights and use that in developing their products. They rigorously test every product for safety, quality and efficacy, too – because your pet deserves the best!

Skip the Scoop

Give your cat the gift of a clean, fresh litter box without all the hassle of scooping.

Skip the Scoop

Toys, Toys, Toys

PetSafe toys are pet-tested and pet parent-approved to bring joy and happiness all around.

Toys, Toys, Toys

Keep Them Full & Hydrated

Encourage your pets to drink and deliver the perfect portions of food with PetSafe feeders, bowls and fountains.

Keep Them Full & Hydrated

Create a Secure Yard

PetSafe products help you safely contain your pets without spending a fortune on new fence construction.

Create a Secure Yard

About PetSafe

PetSafe has been a global leader in pet care since 1998. They pride themselves on empowering pet parents through innovation, education and experiences. Their goal is to strengthen the bond between people and their pets, providing them with thoughtful products, expert advice and compassionate support. PetSafe’s US-based customer support team is always ready to help you get the most out of your life together with your pets!

Shop PetSafe

Questions & Answers

31 Customer Questions


is there an attachment such as a splitter so I could feed 2 cats at the same time?
Answer by ChewyOct 30, 2019
This automatic feeder does not feature a splitter attachment for multi-pet homes. You would need multiple feeders.

Will this feeder send an alert through the app if it is unable to dispense the food or becomes jammed? For example if you are on vacation and not in the house can you verify that your pet receive their meal?
Answer by ChewyDec 07, 2019
Their current app version does notify you in the event that the food has jammed. You'll also get notified when your pet is fed, the food level is low or the feeder is empty; feeds on schedule as programmed if Wi-Fi connection is lost or feeder is offline.

What are the measurements of the metal bowl? I am wondering if I get a puzzle bowl of the same measurements if I can use that instead? My cat has anxiety about feeding times, but also eats too quickly so she must use a puzzle bowl. Thanks!
Answer by ChewyNov 01, 2020
The bowl measures approximately 8.5 inches in diameter by 2.3 inches tall. While it may be possible to use a different bowl, results will vary.

Can the app control two separate feeders in the same house?
Answer by ChewyAug 25, 2021
If you purchase more than one feeder, you can control every feeder from your smartphone within the My PetSafe app.


ReviewsWrite a Review

3.7
Rated 3.7059 out of 5 stars
68 Ratings
71%
Would recommend to a friend
1
19.1176
19%
2
5.8824
6%
3
7.3529
7%
4
20.5882
21%
5
47.0588
47%

68 Customer Reviews



Rated 4 out of 5 stars
By Jay on May 29, 2023

Pretty good, but not perfect.

I got this feeder to keep my cat from waking me up at sunrise. For that purpose, it's been working extremely well. It was pretty easy to use the app, and get it set up. My only gripe is that the amount of food dispensed doesn't seem to really go down to 1/8th of a cup as the app suggests. When I have time/motivation I plan to look into it, but for the time being - the feeder has been working well, and I like the notifications it sends. Very handy for quick trips out of town, to make sure your cat is at home starving.


Rated 5 out of 5 stars
By A2Gemini on Apr 16, 2023

Gatsby likes his new feeder

After looking at just about every feeder on the market and talking with Chewy, I decided to take the plunge and buy this feeder. His current kibble is too large for most feeders but the conveyer belt handles his 1/2 inch pieces like a charm. The Chewy rep was very helpful and discovered I had $30 in credits hiding in my account so that helped. Our pup has been having issues with nausea. Our vet wanted us to give a later snack but we are asleep by then. So far so good. I programmed it for 1/2 cup at 8 PM and 1/4 cup at 2 AM. After priming it wit a couple practice runs, it is pretty consistent. 1/2 cup is 48-52 grams and 1/4 cup is 22-24 grams. It took a little practice to figure out the programming but now I know to save the time first and the amount 2nd. My only complaint is the bowl is your typical flimsy metal bowl. I solved the problem by using G’s Fiesta bowls. They are a perfect fit.


Rated 1 out of 5 stars
By NYDENIZEN on Apr 11, 2023

TERRIBLE PRODUCT

After 20 minutes putting this thing together and then getting the bare-bones app l finally got a portion. Just one, of five, l had programmed. Turns out the app had disconnected from the feeder. Then, instead of allowing me to reconnect l was instructed to press the factory reset button, thereby wiping out all my settings! Sent it back to Chewy.


Rated 1 out of 5 stars
By DisgruntledCatOwner on Mar 7, 2023

EXTREMELY unreliable

This device is a waste of money. It frequently disconnects from the wifi network for no apparent reason, and will not reconnect again when I follow the troubleshooting steps. That means I have to call customer service, but they can only help if that failure happens within business hours — so if it’s the night before I’m supposed to leave for a week, I’m supposed to just shrug my shoulders and hope that my cat will be fed while I’m gone! One of their solutions was for me to connect to it using an old iPhone 6 that didn’t have a SIM card anymore — this was the only way to get it to work for months. So the whole idea that you can feed your cat with the push of a button from your phone, wherever you are? Nope!! It also randomly decides to feed my cat half of the scheduled portion (especially if it’s disconnected from the wifi at the time), or just starts feeding him endless amounts of food without stopping. Given that I want this device to feed him at 3am every day when I’m asleep, this is extremely annoying. Customer service won’t replace it because I’m “outside of the one year warranty,” which means I paid nearly two hundred dollars for the pleasure of having a working feeder for one year. DO NOT WASTE YOUR MONEY ON THIS!


Rated 5 out of 5 stars
By SickSadWorld on Mar 1, 2023

Great value for money

I bought this for my cat so he would stop waking me up in the middle of the night for food, and it works perfectly. The only thing that I will say is that the bowl is definitely not the most cat friendly since it is so deep and can cause whisker fatigue, but I solved that by just getting a raise bowl that fit under the feeder and the cat has no problem now. It is very versatile, though, and nice that you can use a different bowl with the feeder. 11/10 recommend if you're in the market for an autofeeder for your fur baby.


Rated 2 out of 5 stars
By HanksDad on Feb 11, 2023

Beware of Extra Feedings

My wife gave Hank (and me) this PetSafe smart pet feeder for Christmas. As a tech and gadget enthusiast, I was thrilled. However, in the past two months, my thrill has been replaced by fear and frustration every time I trigger the feeder. It randomly delivers multiple feedings back to back. So the 1-cup portion automatically becomes two cups. At first, I thought it could be user error or just a one-off event. However, it’s now happening several times a week. And I must stay within reach to unplug the device and stop the extra feedings just in case it goes bonkers. I want it to work correctly, but I suspect we going to have to return to manually scooping from the old $20 container that simply holds the bag of food. Sometimes technology isn’t as smart as it pretends.


Rated 1 out of 5 stars
By ShibaMom on Jan 19, 2023

Just Stopped Working

It worked really well until it didn't. I was very disappointed when I realized I was getting "fed" notifications without kibble being dispensed. Luckily, I work from home and caught it before my dog missed any meals. I emailed the support team and after needing to follow up, they told me to clean the machine and check that everything was installed correctly. I did and it was. Still, most pre-programmed feedings would dispense 1-3 kibble instead of a full meal. They won't replace it (just offered 20% off my next one) but I won't risk another phantom feeding.


Rated 5 out of 5 stars
By JakeandStuartsMom on Jan 1, 2023

Works great

I bought two of these to feed my cats when I'm out of town for work and in-between a pet sitter stopping by to check on them. Set up was a breeze. I have 6G Fiber and it works, no problem. I haven't had any errors and both feeders are dispensing food as scheduled. (I'm monitoring via camera) I only have 2 complaints. 1) I want to be able to customize the feeding schedule more (I'd like to skip feedings that the pet-sitter stops by so they can have canned food for that meal) I can certainly turn the schedule on/off, but it'd be easier to schedule which days/times I'd like. It's currently either every day at the scheduled times or off. 2) I wish it was easier to clean. This is probably not an issue for larger dogs because you go through food more quickly, but with cats getting small portions it will take a while to empty the hopper. So, that leaves me scooping kibble out to wash the hopper out on a regular basis, which is my preference. No one wants stale or rancid kibble.


Rated 4 out of 5 stars
By Miu1 on Jan 14, 2023

Cat can get it

All of the special features and functions of the feeder work great and as expected. However, serious star docked because of design. My always-hungry 11 lbs. cat shoves his arm up the feeder and can access the conveyor belt, spilling a snack sized amount of kibble for himself. I taped a cardboard barrier across the front which sits above the bowl, and even obstructing those few inches he can still reach inside. I hate that his bad behavior is rewarded with the tinkling sounds of food dropping into the metal bowl.


Rated 3 out of 5 stars
By pandabear on Dec 29, 2022

buyer beware (must stay connected to Wi-Fi)

This is a fantastic pet feeder until one morning my pet didn’t get fed because the feeder wasn’t connected to Wi-Fi. I find it funny that they would say you can use a backup battery to keep the feeder running during a power outage but if your power is out, your Wi-Fi probably is too. So therefore your pet wouldn’t get fed anyway. For something at this price, it should have a small onboard memory to store the latest schedule and clock prior to a power outage or Wi-Fi disconnection. The app should also notify you when feeder has lost power and/or Wi-Fi. So close to being a perfect 5 stars from me but missing some critical low cost integrations for the price you’re paying.