PETSAFE Smart Feed 2.0 Wifi-Enabled Automatic Dog & Cat Feeder, Blue - Chewy.com

PetSafe Smart Feed 2.0 Wifi-Enabled Automatic Dog & Cat Feeder, Blue

By PetSafe
Rated 3.7742 out of 5 stars

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$129.95Chewy Price
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About This Item

Details

  • Compatible with Amazon Echo, so you can feed your cat or dog using voice commands.
  • You can control your pet’s meals using your Apple iPhone or Android smartphone from anywhere.
  • Get alerts directly to your phone and feed your furry friend on a schedule.
  • Design customized mealtimes—set up to 12 meals to feed on your pet’s schedule or use the Feed Now option to give her food outside normal feeding times.
  • Food can be dispensed from 1/8 cup to 4 cups. Use the Slow Feed option to dispense food over a 15-minute period—this is great for pets who eat too fast.

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Instructions

Size

Play Video: Learn More About PetSafe From Our Team of Experts
Learn More About PetSafe From Our Team of Experts


About PetSafe

Keeping Pets Happy & Safe Since 1998

PetSafe has helped millions of pet parents care for their pets through every stage and season of life.

US-Based Customer Care

The PetSafe team of customer care experts is available 5 days a week via live chat, email or phone.

Healthy Pets, Happy People

PetSafe is dedicated to helping pet parents keep their furry family members healthy, safe and happy. From irresistible toys to life-protecting pet fences, their innovative products are designed to help bring pet families closer, for a lifetime of love.

Pick of the Litter

What sets PetSafe apart is a team of pet experts who come to work every day with one goal: making the world a happier place for pets and their people. They work with professional trainers, veterinarians and pet behaviorists to keep up on the latest research and insights and use that in developing their products. They rigorously test every product for safety, quality and efficacy, too – because your pet deserves the best!

Skip the Scoop

Give your cat the gift of a clean, fresh litter box without all the hassle of scooping.

Skip the Scoop

Toys, Toys, Toys

PetSafe toys are pet-tested and pet parent-approved to bring joy and happiness all around.

Toys, Toys, Toys

Keep Them Full & Hydrated

Encourage your pets to drink and deliver the perfect portions of food with PetSafe feeders, bowls and fountains.

Keep Them Full & Hydrated

Create a Secure Yard

PetSafe products help you safely contain your pets without spending a fortune on new fence construction.

Create a Secure Yard

About PetSafe

PetSafe has been a global leader in pet care since 1998. They pride themselves on empowering pet parents through innovation, education and experiences. Their goal is to strengthen the bond between people and their pets, providing them with thoughtful products, expert advice and compassionate support. PetSafe’s US-based customer support team is always ready to help you get the most out of your life together with your pets!

Shop PetSafe

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Price
$129.95Chewy Price
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Breed SizeExtra Small Breeds, Small Breeds, Medium Breeds, Large BreedsExtra Small Breeds, Small BreedsSmall Breeds, Medium BreedsExtra Small Breeds, Small BreedsExtra Small Breeds, Small Breeds, Medium Breeds
LifestageAdult, Puppy, Kitten, SeniorAdult, Puppy, Kitten, SeniorAdultAdultPuppy, Kitten, Adult, Senior
MaterialPlasticPlasticPlasticPlasticStainless Steel, Metal
Bowl & Storage FeatureAutomatic, Food Storage, Portion ControlAutomatic, Portion ControlAutomatic, Portion ControlAutomaticAutomatic, Food Storage, Portion Control
Capacity (Max)24-cups6 Meals - 1-cup each17-cup18-cup24-cups
Assembly RequiredYesYesNoNoYes
CompatibilityWi-Fi, Battery Powered, Plug-In Power, Android, Apple iOSPlug-In PowerPlug-In Power, Battery PoweredPlug-In Power, Battery Powered

Questions & Answers

29 Customer Questions


is there an attachment such as a splitter so I could feed 2 cats at the same time?
Answer by ChewyOct 30, 2019
This automatic feeder does not feature a splitter attachment for multi-pet homes. You would need multiple feeders.

Will this feeder send an alert through the app if it is unable to dispense the food or becomes jammed? For example if you are on vacation and not in the house can you verify that your pet receive their meal?
Answer by ChewyDec 07, 2019
Their current app version does notify you in the event that the food has jammed. You'll also get notified when your pet is fed, the food level is low or the feeder is empty; feeds on schedule as programmed if Wi-Fi connection is lost or feeder is offline.

What are the measurements of the metal bowl? I am wondering if I get a puzzle bowl of the same measurements if I can use that instead? My cat has anxiety about feeding times, but also eats too quickly so she must use a puzzle bowl. Thanks!
Answer by ChewyNov 01, 2020
The bowl measures approximately 8.5 inches in diameter by 2.3 inches tall. While it may be possible to use a different bowl, results will vary.

can you manually set the feeder if you dont want to use the app or you dont have wifi
Answer by ChewyMar 18, 2022
This feeder requires Wi-Fi and the app in order to operate it.


ReviewsWrite a Review

3.8
Rated 3.7742 out of 5 stars
62 Reviews
73%
Would recommend to a friend
1
17.7419
18%
2
4.8387
5%
3
8.0645
8%
4
20.9677
21%
5
48.3871
48%

62 Customer Reviews


Filter by reviews that mention

Rated 1 out of 5 stars
By ShibaMom on Jan 19, 2023

Just Stopped Working

It worked really well until it didn't. I was very disappointed when I realized I was getting "fed" notifications without kibble being dispensed. Luckily, I work from home and caught it before my dog missed any meals. I emailed the support team and after needing to follow up, they told me to clean the machine and check that everything was installed correctly. I did and it was. Still, most pre-programmed feedings would dispense 1-3 kibble instead of a full meal. They won't replace it (just offered 20% off my next one) but I won't risk another phantom feeding.


Rated 5 out of 5 stars
By JakeandStuartsMom on Jan 1, 2023

Works great

I bought two of these to feed my cats when I'm out of town for work and in-between a pet sitter stopping by to check on them. Set up was a breeze. I have 6G Fiber and it works, no problem. I haven't had any errors and both feeders are dispensing food as scheduled. (I'm monitoring via camera) I only have 2 complaints. 1) I want to be able to customize the feeding schedule more (I'd like to skip feedings that the pet-sitter stops by so they can have canned food for that meal) I can certainly turn the schedule on/off, but it'd be easier to schedule which days/times I'd like. It's currently either every day at the scheduled times or off. 2) I wish it was easier to clean. This is probably not an issue for larger dogs because you go through food more quickly, but with cats getting small portions it will take a while to empty the hopper. So, that leaves me scooping kibble out to wash the hopper out on a regular basis, which is my preference. No one wants stale or rancid kibble.


Rated 4 out of 5 stars
By Miu1 on Jan 14, 2023

Cat can get it

All of the special features and functions of the feeder work great and as expected. However, serious star docked because of design. My always-hungry 11 lbs. cat shoves his arm up the feeder and can access the conveyor belt, spilling a snack sized amount of kibble for himself. I taped a cardboard barrier across the front which sits above the bowl, and even obstructing those few inches he can still reach inside. I hate that his bad behavior is rewarded with the tinkling sounds of food dropping into the metal bowl.


Rated 3 out of 5 stars
By pandabear on Dec 29, 2022

buyer beware (must stay connected to Wi-Fi)

This is a fantastic pet feeder until one morning my pet didn’t get fed because the feeder wasn’t connected to Wi-Fi. I find it funny that they would say you can use a backup battery to keep the feeder running during a power outage but if your power is out, your Wi-Fi probably is too. So therefore your pet wouldn’t get fed anyway. For something at this price, it should have a small onboard memory to store the latest schedule and clock prior to a power outage or Wi-Fi disconnection. The app should also notify you when feeder has lost power and/or Wi-Fi. So close to being a perfect 5 stars from me but missing some critical low cost integrations for the price you’re paying.


Rated 4 out of 5 stars
By dyawn on Jan 31, 2023

Works great, but very loud

I've had this a few weeks for my two cats. One has learned that when the thing makes sound, it means food. The other, older cat is still too terrified of the sound to realize that it's pouring out food. When it's done, I have to take her to it to show her the food in the bowl. I'm hoping that she'll eventually come around.


Rated 4 out of 5 stars
By Mark on Dec 1, 2022

Pretty good!

So I was pretty hesitant to order an auto feeder because they all have such bad problems sometimes and this one had a few too. When it arrived there’s a small piece that has to be inside the chute that agitates the food so it doesn’t jam up. When the machine was packed for shipping the plastic agitator was on the outside bent out of shape because it wasn’t assembled correctly. Took me a while to figure it out but once I did it started working well. It also doesn’t really measure food very well and it took some trial and error to figure out what setting would actually give enough food. Once it’s primed and filled and you figure out the settings it does work very well. My dogs poos have improved greatly because he’s getting fed while I’m not home instead of getting a huge meal when i get home.


Rated 5 out of 5 stars
By Laura on Jan 5, 2023

I love it!

I'm switching from free feeding my three cats to something more reasonable for my one very obese cat. I have the two girls' food locked away with a microchip feeder, and Mr. Fat-Fat gets his food in small portions throughout the day. Great product!


Rated 1 out of 5 stars
By rherrmann24 on Nov 23, 2022

Does not dispense proper amount of food

Bought this product with high hopes, and was very disappointed. It failed to dispense the proper amount of food. I set it for 3/4 cup, and once it gave me four single pieces of the Purina Beneful Originals. Not even close! Often if I could get it to dispense 1/4 cup at all, it was a good run for it. Followed all instructions. Verified everything was put together. This product just did not work right. Very disappointed.


Rated 2 out of 5 stars
By Thomas on Nov 17, 2022

Wouldn't Recommend Highly

After reading many reviews on this product across multiple sites, I purchased it with the splitter attachment (to feed 2 cats) and was ready to love it. While it mostly operates fine, I can't say I'm thrilled with the overall performance. I'll give the positive things about the machine first: 1. The app is set up fairly well, and makes adjusting the time and amount of food easier. 2. The manual feed button comes with a lock setting within the app so that your cat(s) can't press the button to get more food whenever they want. 3. The top lid has good locking mechanisms and stays in place well. My issues with the machine are: 1. It isn't heavy enough at the base, and my cats are able to knock it over fairly easily. 2. The measurements are not very precise. We got this to help with weight management, and the 1/8 cup portion comes out closer to 1/4 cup each time, which is more than what we want to feed for each serving. 3. The feeding chute isn't secure enough, and my cats regularly shake extra food out and are able to get their paws up into the machine to knock extra food out as well. 4. The food splitter attachment says that the "privacy screen" is optional, but none of the pieces stay in place unless you have the privacy screen attached, which makes it a requirement rather than optional. 5. The power cord is quite thin and can easily be chewed through (which feels counterintuitive for a pet feeding device). 6. The app is supposed to notify you of a device malfunction, but my cats have knocked it over (subsequently unplugging it) at least 10 times and I have never received a notification. 7. The single feeder comes with a piece to keep the bowl in place, but there isn't one designed to keep them in place with the splitter, so my cats can (and do) knock the bowls out from under the chute, so it just dumps food on the floor instead. Long story short, I wanted to love it, but am not thrilled with the outcome, and wouldn't recommend it highly to others.


Rated 4 out of 5 stars
By MizT on Dec 14, 2022

Great features

This offers the ability to dispense as little as 2 oz. That's important when you have a cat that inhales his food, but if he gets too much at a time throws it back up! One thing though is it's really loud!