Royal Canin Feline Care Nutrition Urinary Care Adult Dry Cat Food, 14-lb bag

The food isn't the issue, Chewy is. Chewy used to be a great company to order from. It was quick, customer service was awesome, vet prescriptions were filled quickly. Not anymore. We are supposed to be giving our cats the Royal Canin prescription diet, the vet approved the script four days ago and Chewy keeps saying they haven't. They told me the last script that was approved was in 2022 which is grossly incorrect as the last script was approved in 2024 and was good until 2025. That's according to Chew's own records yet they still can't find any script after 2022. The even better part is that WE NEVER EVEN HAD ANY PRESCRIPTIONS via Chewy in 2022! They're just making stuff up and it's actually causing problems with our cats health, how messed up is that? They require a prescription diet currently and I was hoping to save a little money by getting it via Chewy instead of paying more at the Vet. Like a lot of folks out there, life is super expensive and any savings helps, especially on pet food. Our Vet is awesome, Chewy - not so much. I'm incredibly disappointed with the way Chewy is now, it used to be so good! This will most likely be the last time I ever order anything from them. They're incompetent and wasting our time and our cats health by not doing their job. Don't offer the service if you can't complete it. It's beyond frustrating. I'm clearly not the only person having issues with this company and prescriptions. A quick search led me down quite the rabbit hole on how Chewy has gone downhill in the past few years and how they 'lose' prescription approvals thus sending clients into a drawn out process just to get their pets what they need. Vet offices have issues with them as well, obviously. If the Vet would drop the price a bit, that would be so helpful because prescription diets are incredibly expensive. Vets - take notice! Chewy, until you do better, you can expect to continually lose customers. Talking with the wallet is the only thing that these big corps understand.

This item is misleading. My cat Salem was suffering from urinary blockages, but wouldn't touch the Hill's Science Urinary Diet food they offered at the veterinarian. The vet suggested I try to look for the Purina or Royal Canin on Chewy.com and I thought this was the urinary diet food SO because I saw the letters SO in front of the IN (SOIN). I caught the mistake and ordered the correct one that says SO, but by then it was too late. I had been feeding Salem this food for a week and he developed his third and final urinary blockage because this food is not the one that dissolves the crystals or grit that develops in the bladder. I didn’t have the $7,000 to unblock him and had to euthanize him instead when he was only 6 years old and 11 months. I'm beyond devastated. Oh and if you look at the ingredients, this isn't healthy for your cat. Corn and meat by-products.

It is the only cat food my Sam will eat! He loves his Churus & some of the Delectables but this is the only actual food, not treat, that he will consistently eat! And I really appreciate that it’s urinary care. I have a neutered 3 1/2 yr old male cat and I do everything I can to ensure he stays healthy!