Zoo Med ReptiTherm Under Tank Heater

We bought a 20g one for our new ball python and the mat heats up to 149° F there were no instructions and we were really scared as our snake can die so we called a friend and she ordered us a regulator in the mean time we’ve been monitoring the temperature and unplugging it once it reaches 90°

I’m pretty sure I received a previously returned product. I received a bent mat with a dirty, tangled cord but shrugged it off and applied it to the bottom of my baby Tegu’s enclosure. This heat the enclosure about 10° more but didn’t seem to heat more, It took about 30 minutes to even heat to that. I’m not mad at the product but I will be ordering a couple more to side mount. It does it’s job but not very well.

I bought this for the second time, (the first time was not with chewy) But I believe this is a manufacturers problem, as this heat mat does not heat to the temperature you need it to. In some areas of the heat mat it is 75 degrees Fahrenheit, while in others it is 87 degrees Fahrenheit. Making it impossible for a snake of any size to get the heat they need. Remember snakes should not be on their heat source at all times, they should be able to remain on their cool side for hours at a time, obviously this is subjective depending on species, but in general Snakes do not spend the majority of their time on their heat mat, unless it is not warm enough or they are sick. The risk of a snake being on I bought this for the second time, (the first time was not with chewy) But I believe this is a manufacturers problem, as this heat mat does not heat to the temperature you need it to. In some areas of the heat mat it is 75 degrees Fahrenheit, while in others it is 87 degrees Fahrenheit. Making it impossible for a snake of any size to get the heat they need. Remember snakes should not be on their heat source at all times, they should be able to remain on their cool side for hours at a time, obviously this is subjective depending on species, but in general Snakes do not spend the majority of their time on their heat mat, unless it is not warm enough or they are sick. The risk of a snake being on their heat mat for long periods of time is that they could burn them self. … more

Died on me right after a year. Only last till the warranty is over. Now I have to buy a new one because it only lasted for a year and a month long.

Chewy is the best. Never had one complaint. Associate was very caring when I called.

Reliable heater for those reptiles that need UTH. I use this for my 20 gallon long. Works great.

Well ordered 3 only 2 worked but i guess that happens over all not bad

Got one 5 months ago and it stopped working already.

It works great. I stuck it to the bottom of my terrarium on the outside. My issue is that it won't stay in place unless I tape it to the tank.

I got a 30/40 gallon heat pad and it doeant get as hot as I need it to. I can feel it some times but I have it on 97 and its barley working. Maybe I got a defective one I dont know.