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Keeping Pets Happy & Safe Since 1998
PetSafe has helped millions of pet parents care for their pets through every stage and season of life.
US-Based Customer Care
The PetSafe team of customer care experts is available 5 days a week via live chat, email or phone.
Healthy Pets, Happy People
PetSafe is dedicated to helping pet parents keep their furry family members healthy, safe and happy. From irresistible toys to life-protecting pet fences, their innovative products are designed to help bring pet families closer, for a lifetime of love.
Pick of the Litter
What sets PetSafe apart is a team of pet experts who come to work every day with one goal: making the world a happier place for pets and their people. They work with professional trainers, veterinarians and pet behaviorists to keep up on the latest research and insights and use that in developing their products. They rigorously test every product for safety, quality and efficacy, too – because your pet deserves the best!
Skip the Scoop
Give your cat the gift of a clean, fresh litter box without all the hassle of scooping.
Toys, Toys, Toys
PetSafe toys are pet-tested and pet parent-approved to bring joy and happiness all around.
Keep Them Full & Hydrated
Encourage your pets to drink and deliver the perfect portions of food with PetSafe feeders, bowls and fountains.
Create a Secure Yard
PetSafe products help you safely contain your pets without spending a fortune on new fence construction.
PetSafe has been a global leader in pet care since 1998. They pride themselves on empowering pet parents through innovation, education and experiences. Their goal is to strengthen the bond between people and their pets, providing them with thoughtful products, expert advice and compassionate support. PetSafe’s US-based customer support team is always ready to help you get the most out of your life together with your pets!
This product needs more magnets on the sides to keep the flaps closed. The wind blows and creates a gap that allows the cold in. Disappointed. Will most likely return this item and look for something else.
These Pet Doors (and Replacement flaps) really keep the cold air out while allowing even the smallest and oldest pets easy access to the outside! They last a long time (unless our foster puppies decide to chew them up...)
I am a carpenter for years, and I have installed countless petsafe doggie doors. This 3 flap system does not seal at all. No matter what adjustments to framing/cuts/flaps etc, it will not seal. Great concept regarding blocking extreme temps if would only seal the edges when closed.not one out of 3 seals properly. Invites Bugs at night with the light beaming on both sides. I'm going to have to replace this one before the winter comes and it's only 2 months old.. waste of time and money
Installation is difficult and aggravating. Purchased metal screws to replace bent plastic screws. That helps.
Our first dog door. We have a 4 YO golden retriever. She took to it quickly with a little food motivation. Would recommend
We used this door to put a dog door in the wall of our home. WE liked it because it has the two doors and is more energy efficient. Dog doors often lead to a large loss of heat in the winter. Now, our pooch has access to the outdoors and we hope we will lose less heat and less cool in each season. very happy with this purchase at this point.
I do not like it. Screws are very cheap plastic. It was easy to install but cheap materials. The insulation is to thick for a small dog to go through so I had to remove the door then remove the insulation part and put it back together. Should of went to lowes and bought a sturdy one
I have two versions of this pet door. The first had a single flap, it came with an insert section for sliding glass doors. The magnets weren't strong enough to click the flap into place. I tried adding magnet bars to help the door seal closed, but had no luck. I even bought a replacement door flap incase the one I had was defected. Without it clicking shut, it simply gushed cold air. I assumed the extreme weather pet door, with three flaps would at least have one flap that successfully closed...but it's the same situation. Cats come in, that inner flap doesn't click closed and the outer flap also doesn't click closed. It functions slightly better in warmer temperatures, but it's a total fail in the cold. With the extreme temp versions, the doors not finding their seal air still gushes in at a slightly diminished rate compared to the single flap version. I assume this pet door works with larger sizes, and the increased mass of the flap door helps it land. After experimenting for two winters I found the magnet fails to seal the door(s) nearly 100% of the time during the cold season.
The doggie door itself is a Godsend. We have 2 st. bernard/doodle/lab mixes and they are constantly in and out. Absolutely love the door! It is PLENTY big enough (the large) for our dogs, so not sure why others on here have said it's not. We did not want to have the hassle of installing it ourselves, so we paid a handyman to do it for us. He said it was very simple, we have a solid wood, paneled door. The issue I have is with the closing panel. It absolutely is a pain to snap on. It will only fit on the inside, not the outside....but according to petsafe, you only need to put it on the inside and it will stop anything from coming in. Absolutely not true! My dogs came barreling through and broke the tabs off of the side while doing so. It no longer locks on and is useless. Pet safe definitely needs a better closing panel for this door. Highly disappointed in the fact that we have to kennel the dogs if we don't want them in and out for hours when it's muddy.
I actually ended up moving and giving this away to a friend as I no longer needed it (I love alone now so the cat is 100% indoor) but it seemed like a good high quality pet door.