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Chewy Vet Care is a veterinary practice that offers a wide array of services, from routine wellness care to urgent care and surgeries. Our passionate, friendly care team provides the highest-quality medical care, backed by Chewy’s award-winning customer service. The entire Chewy Vet Care experience is designed to help you and your pet feel at ease, with thoughtfully designed spaces and advanced technology that puts scheduling and your pet’s medical records right at your fingertips.

Yes, you and your pet can walk in without a scheduled appointment, and we will do our best to accommodate you. Keep in mind, appointments are encouraged to make sure that we can best meet your pet’s needs. You can schedule an appointment online or call us anytime at 1-877-372-4399.

All dogs and cats are welcome at Chewy Vet Care practices – all you need is a Chewy.com account. Membership plans are not required. Chewy Vet Care offers optional membership plans at select locations. For more information, ask the care team at your Chewy Vet Care practice, or give us a call 24/7 at 1-877-372-4399.

To use pet insurance at Chewy Vet Care practices, you’ll need to follow your insurance provider’s process for submitting your pet’s claims for reimbursement after service is completed. Chewy Vet Care does not directly bill your insurance provider at this time.

At this time, our focus is on providing the best possible care for dogs and cats.

Chewy Vet Care does not provide boarding services. For grooming services, we provide nail trims and anal gland expression.

We also offer routine and urgent veterinary services, including routine wellness checks and preventative care, diet consultations, dental care, routine surgical procedures, and urgent care visits.

Although Chewy Vet Care does not provide telemedicine at this time, Chewy offers you two ways to get virtual advice for your pet:

• Free 24/7 health guidance for Chewy Vet Care customers: Chewy Vet Care customers who need help scheduling a visit, have questions about their pet’s care, or need customer support are welcome to call our 24/7 veterinary care team.
• Chewy’s Connect with a Vet service is an industry-leading telehealth service that connects you with a licensed veterinary professional. Receive 1-on-1, tailored advice about your pet over live chat (free with a Chewy.com account) or video call ($19.99 per 20-minute call). Note: Connect with a Vet does not prescribe, treat, or diagnose.

Chewy Vet Care practices accept payment by Visa, Mastercard, Discover, American Express, Apple Pay, Google Pay, Care Credit and cash.

Each practice location offers a limited selection of health care products for sale, such as prescription medications, veterinary diet items, and top vet-recommended products. For all your other pet needs, check out Chewy.com.

If your pet is experiencing a medical emergency, please take them to the nearest emergency vet clinic as soon as possible.

If you’re a Chewy Vet Care customer who needs help understanding the urgency of your pet’s situation, or you need a referral to an emergency veterinary hospital, call our veterinary care team 24/7 at 1-877-372-4399 for advice about seeking in-person or emergency care.

We understand that things can come up. If you need to cancel, let us know at least 24 hours before the appointment time. Learn more in our cancellation policy. To change your appointment, call us 24/7 at 1-877-372-4399.