Oxbow Western Timothy Hay Small Animal Food

I've bought 25lbs of Timothy Hay 3 times. 1st time it was GREAT, 2nd time it was so-so. I was thinking I just received a bad batch so decided to give them another try. BIG mistake! This batch I received last week is awfu! I am disappointed in Oxbow. I should have read the reviews before I spent $50. The quality is crap! There's more dead, dark brown, dried up hay than green hay. The hay is stuck together with brown yucky looking stuff. I use gloves when I touch it. It's very difficult to pull the hay apart. Now I'm stuck with this box of hay that my piggies won't eat and out of $50 that I really need at this time. Never again will I buy Oxbow.

I received my first bag which smelt really sour, (so I thought). To me, it just didn't smell like I expected, so I wrote into customer service. They send me a 2nd bag at no charge. That bag didn't smell quite the same as the first bag, but it did smell like a field on a hot summer day, so I guess it was ok. My wild bunny seems to be ok with it, but he uses it mostly to make a burrow than anything else. (My cat chased him in the house so I am fostering him)

I have been buying Oxbow Timothy hay for years. From Chewy mostly, but also other places when in a pinch. My last bag had these fox tail looking type things that looked like they were just waiting to cause a problem for my rabbit. They were kind of sticky and stuck into my carpet which is how I first noticed it thankfully. Threw it all away. Not risking injuring my bunny. Be careful and on the look out for a bad batch with these in it!!! Ordered around September 2020.

The quality of the hay has come way down and we are incredibly disappointed in Oxbow. Oxbow has recently started to copy small businesses' toys and sell them as their own (their cupcake was copied from WinniGuineaPoo's cupcake). We have bought from them many times as we didn't have the money to pay for more expensive hay. There is so much hay dust in each bale and at the bottom, you end up with about 2 inches of just hay dust. The only reason this review isn't getting one star is because of the price. We decided to give them one more chance and we are so sorry that we did. Some of the hay went from green to yellow and the yellow was all on the same side. We wished we hadn't given Oxbow another The quality of the hay has come way down and we are incredibly disappointed in Oxbow. Oxbow has recently started to copy small businesses' toys and sell them as their own (their cupcake was copied from WinniGuineaPoo's cupcake). We have bought from them many times as we didn't have the money to pay for more expensive hay. There is so much hay dust in each bale and at the bottom, you end up with about 2 inches of just hay dust. The only reason this review isn't getting one star is because of the price. We decided to give them one more chance and we are so sorry that we did. Some of the hay went from green to yellow and the yellow was all on the same side. We wished we hadn't given Oxbow another chance but we did and we made a big mistake. We have also gotten smaller bags of hay which they say they sort through and yet you get tiny pieces of hay. We hope that Chewy no longer sells this hay as it is so bad and they are most likely going to lose money on it, as it is not good and people will want to return it so they will have to pay for all the shipping and storage. … more

The quality is bad. Breaks my heart bc the size and price is wonderful. I’ve been buying this for years and a long time from Chewy. Buying from a pet shop is more expensive but I can see in the bag and know what I’m getting vs having it delivered and it being tiny shavings. I think Chewy needs to look into what they are being supplied bc the Western Timothy has by Oxbow in the stores is still good.

I always order the 9 lb bag of timothy. It has always been pretty reasonable/acceptable quality. This time was no different. The hay quality, in fact, seemed even better than usual. I believe Oxbow has improved how much the 9 lb bags are sorted through, so it's greener now and less brown bits. I love the new packaging for the 9 lb bags as well. The box makes it easy to store. The reason for -1 star is because of how compacted the hay is. I ordered a bag of hay, not a bale of hay. The hay is packed in so tightly that it's really difficult to pull hay out of the box. I think the reason it's so compressed in there is to make the 9 lbs fit into the new conveniently sized box it comes in. It turns I always order the 9 lb bag of timothy. It has always been pretty reasonable/acceptable quality. This time was no different. The hay quality, in fact, seemed even better than usual. I believe Oxbow has improved how much the 9 lb bags are sorted through, so it's greener now and less brown bits. I love the new packaging for the 9 lb bags as well. The box makes it easy to store. The reason for -1 star is because of how compacted the hay is. I ordered a bag of hay, not a bale of hay. The hay is packed in so tightly that it's really difficult to pull hay out of the box. I think the reason it's so compressed in there is to make the 9 lbs fit into the new conveniently sized box it comes in. It turns filling my bunnies' hayfeeder to taking 10 minutes to fill instead of 5. It's a change I can live with though, if it means I can continue to have such great quality hay. … more

I started getting these boxes and initially was excited. However, quality is really not worth it. Yes, Oxbow does give their little disclaimer that because it's bulk hay, there's no way they could possibly select the best hay like they do with their bags. However, I think that's a real cop out- most other places that sell bulk hay still pick out hay. My last 50 lb box was so dusty, and huge chunks of it were stuck together and I suspected mold so had to throw a bunch out. Very disappointed.

I always buy 50lb boxes of hay, its more expensive than some bales, but the quality always used to be worth it. Like many others, my box was very rough and much lower quality than usual. There is so much hard stem that my rabbit will not eat it. I hope Oxbow takes a look and slows down a bit. Growing into a giant company is not always worth risking quality. I messaged chewy and they will be refunding me for the hay, they have been great. I will donate the hay that is unused to an animal sanctuary, hopefully goats will eat it.

I always order this 9 pound bag for my 2 female guinea pigs, and it use to be very good. But lately the bags comes whit very old hay, dark bown, more like dry grass, soft, and my guinea pigs don't like it at all. They are eating it because they got no choice, but I got to throw most of it in the garbage because they just thought it in the cage and dont eat it. I will buy a diferent one nex time.

I used to order the fifty pound box, which is essentially a bale. There is a disclaimer that they cannot quality check bales, but that wasn't always an issue. The hay used to be fresh, green, 1st cut high-fiber quality. Lately I've been getting boxes of dust and stale 3rd cuttings. I'm now in the process of finding a different brand to buy from. Preferably one with better quality.