Oxbow Western Timothy Hay Small Animal Food

I typically buy 9lb bags of Oxbow Timothy Hay. If you had asked me what I thought of this hay 7 mo ago, I would have rated it 5 stars. However the quality has declined and is now sporadic. Sometimes, it's great. Sometimes it's terrible with few fuzzy tops and a large amount of brown ugly grass that my guinea pigs won't touch. I'ts not just in one part of the bag either. It's been the entire 9 lbs. Only good for bedding. I'm less than thrilled. I'll return future bags if the quality is poor. If it improves, I'll update my review.

My bunbun Houdini totally adores the oxbow hay! Oh yeah! And with the free delivery, it made it so convenient for me because I can't drive. I was a bit apprehensive about getting 50lbs of the hay because there were some mixed feelings in some of the reviews, but I decided to give it a shot anyways. The hay looks really fresh and the colour is good, they came in long strings and smells great too! So, you really want to know what I think? I think you are great!!!! Thank you Chewy!!!!

I originally used to purchase my rabbits hay from a small brand company. After quickly noticing their very large prices and sketchy boxing, I decided I needed a change. I have now been buying oxbow and my rabbits can't get enough of this stuff. And they have so many flavors/types of hay!! The price is reasonable and chewy makes it so quick and easy to get. 10/10 recommend to anyone that has a pet that needs hay!!

Overall I'm not impressed with Oxbow Western Timothy Hay. Upon recieving it I noticed the vivid green color and sweet fresh smell but on closer inspection it is mostly very thick stems. My rabbits are not impressed either and prefer hay sweepings from the local feed store (wich cost $3 vs $23 for Oxbow) In my opinion this is more like average horse quality Timothy hay not a high-end small animal product.

This is my second time ordering the 50 lb box of timothy hay from Oxbow. It always comes fresh and green and my three piggies love it. This past box had tons of seed heads, which the love to each. The last one was more leafy, but either way they finished both boxes! For three guinea pigs this lasts me about 5 months. This giant box also gets the free two day shipping! :)

I have been buying this hay in bulk 50lb boxes for a couple years now and it has always been great. However this last box I received is dry stalky hard pieces. My Guinea pigs will not eat it. Usually with the bulk box it is normal to have some waste but this box is unusable. The box before this one wasn't the best either but at least it was okay. It was all the small dusty pieces that are usually at the bottom. It looked like someone had swept the floor of the barn and filled a box. But my pigs ate it so it really didn't matter. I will no longer be purchasing it. Oxbow used to be top quality, not sure what happened.

Typically, I buy this same hay, in a smaller bag from my local pet store. My 8 Guinea pigs love and devour it! When I got this larger bag, I was disappointed. The hay was rough, very coarse, and didn't have that delicious smell when I cut the bag open. After reading other reviews, both here and in other forums, I think that I just got a bad bag. It happens! What I really want to stress is how this company reacted when I contacted them. I intended just to make a comment, and potentially see it passed on to the manufacturers. I never expected to be immediately offered a full refund or replacement, just because I wasn't 100% satisfied. I'm absolutely amazed at this level of customer service Typically, I buy this same hay, in a smaller bag from my local pet store. My 8 Guinea pigs love and devour it! When I got this larger bag, I was disappointed. The hay was rough, very coarse, and didn't have that delicious smell when I cut the bag open. After reading other reviews, both here and in other forums, I think that I just got a bad bag. It happens! What I really want to stress is how this company reacted when I contacted them. I intended just to make a comment, and potentially see it passed on to the manufacturers. I never expected to be immediately offered a full refund or replacement, just because I wasn't 100% satisfied. I'm absolutely amazed at this level of customer service. Thank you, Anna H., and Chewy! … more

I bought this Western Timothy Hay for my 2 1/2 year old guinea pig who is really a big fan of the Oxbow products. She absolutely loves it and always has loved their Western Timothy Hay. I would highly recommend this product as well as other Oxbow products to anyone who is a guinea pig owner or is an owner to any other small animal. 5 stars!

When the package first arrived I was really impressed with how it was delivered in pristine condition. When I opened it the top layer seemed really great with amazing quality. There was a note inside from the company saying that since I had ordered the 50 pound version they did not quality check it like they would have with the smaller sizes and that there would be parts that would be unusable and have to be thrown away. I was OK with that at the time as it didn’t seem like much would have to be thrown away. As I have gone through this hay I have found that quite a bit of it was unusable and brown. Overall I guess that it’s still an okay value for the amount of unusable hay, I just wish that When the package first arrived I was really impressed with how it was delivered in pristine condition. When I opened it the top layer seemed really great with amazing quality. There was a note inside from the company saying that since I had ordered the 50 pound version they did not quality check it like they would have with the smaller sizes and that there would be parts that would be unusable and have to be thrown away. I was OK with that at the time as it didn’t seem like much would have to be thrown away. As I have gone through this hay I have found that quite a bit of it was unusable and brown. Overall I guess that it’s still an okay value for the amount of unusable hay, I just wish that I would have bought smaller packs so that I would (presumably) have more usable hay. … more

Around July, we got a bale that was beautiful and green and fragrant for our bunnies. We have tried this hay about 5 times since (50 lb bale) and it is extremely awful. The hay is more like straw and my bunnies will NOT eat it. It is so massive that it fills up their litter box in two days, meaning I have to change their litter more, which is costing me money. I also have been developing allergies to the bale, which I never had to any hay before and I've had buns for years. I am seriously disappointed in oxbow. I hope Chewy has other hay to offer.