PETSAFE Drinkwell Replacement Carbon Filters, 4 count -

PetSafe Drinkwell Replacement Carbon Filters

By PetSafe
Rated 4.3474 out of 5 stars

$8.95Chewy Price
$9.99Chewy Price
$8.50Autoship Price
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About This Item


  • High-quality filters are designed exclusively for use in the Drinkwell Avalon, Pagoda and Sedona pet water fountains.
  • Duo-density polyester pre-filter prevents hair, debris and sediment from entering the pump or water bowl.
  • Activated carbon removes bad tastes and odor for fresh, clean water your furry friend will love.
  • Changing the filter regularly also reduces wear and tear on the water pump to help prolong its useful life.
  • Available in convenient 4-count and 12-count packs; each filter provides two to four weeks of filtration.

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Compatible With:

Drinkwell Replacement Carbon filters are compatible with the Drinkwell Avalon, Drinkwell Pagoda and Drinkwell Sedona.

Questions & Answers

11 Customer Questions

How long should I rinse these filters before using them? It seems if I rinse or don’t rinse these, the water turns gray from the charcoal. I have concerns about the taste, appearance, and health concerns with this charcoal in the water.
Answer by ChewyMay 30, 2018
We recommend a quick rinse before adding it to the fountain. Prolonged rinsing prior to being used in the filter can contribute to extra debris in the water.

How often does the filter need to be changed?
Answer by ChewyJul 17, 2019
These filters should be replaced every 2 to 4 weeks; this helps extend the life of your fountain and pump.

How do I replace the new filter into the fountain?
Answer by ChewyMay 02, 2019
Rinse the charcoal filter thoroughly in cold water to help remove any excess and loose charcoal dust. Once the filter is rinsed off, place inside the filter housing case with the larger side facing down. The filter will only fit inside the case one way, if it does not fit, flip it over. Attach the lid to the filter housing case, press down until you hear it snap in place.

Do these filter work with the Seascape model fountain?
Answer by ChewyMar 12, 2021
This filter is guaranteed to fit the PetSafe® Drinkwell® 1/2 Gallon, 1 Gallon, 2 Gallon, Butterfly, Avalon, Pagoda, Seascape, Sedona, Seaside and Creekside Pet Fountains.

ReviewsWrite a Review

Rated 4.3474 out of 5 stars
213 Reviews
Would recommend to a friend

213 Customer Reviews

Filter by reviews that mention

Rated 1 out of 5 stars
By Madi on Feb 12, 2023

Carbon Explosion!

I wish I could upload the video of the water running BLACK through this filter. I noticed the carbon on my fingers before putting the filters in the fountain. I noticed one of the bags was partially open, and both bags were coated in carbon dust. I've used this brand before, so I'm not sure what's going on here.

Rated 1 out of 5 stars
By Brianne on Nov 12, 2022

Used to be great, but now terrible

I've been using these filters with no problems for about 8 months now. But the most recent box I purchased was garbage. The filters arrive absolutely covered in black dust. Despite thorough rinsing, the filter turned the water in our fountain gray and left an unsightly gray ring on the white fountain. My cats stopped drinking out of it. I had to scrub it down and stop using the filters completely before they'd drink from it again. I reached out to Chewy's customer service thinking that it was just a bad box and they've sent me two replacement boxes and both contained filters that are just covered in black dust. I don't know what changed in the manufacturing process, but I'm going to have to try and find alternative filters for my fountain because these filters are no longer worth buying.

Rated 1 out of 5 stars
By DJinAvila on Feb 19, 2023

Black debris

Even after rinsing the filters to get rid of the black carbon dust, the back carbon still escapes with use. Quality has gone down dramatically

Rated 5 out of 5 stars
By Bigjon on Feb 20, 2023


The product was great but the driver thru the box in my side yard. My neighbor saw it and brought it to my door.

Rated 5 out of 5 stars
By Satisfied06 on Dec 4, 2022

Shop chewy

Chewy has everything pets need and want. I purchased this item for less money on chewy than any brick and mortars sells it for. I was able to buy a case of filters on chewy for a few dollars more than the pet stores charge for one filter. Nuf said

Rated 5 out of 5 stars
By EasternCarolina on Nov 25, 2022

Perfect sizing

We go through a lot of these filters. We have two ceramic fountains. - initially purchased for our cat. Now we have also two large breed dogs and both use the cat fountain as well. We stopped putting out a separate water bowl since all three pets went to the fountain.

Rated 5 out of 5 stars
By Bett on Mar 25, 2023

Cats say great filters

Cats love drinking from their fountain and drink more since I got it.

Rated 1 out of 5 stars
By romy123 on Jul 17, 2022

Awful filters, terrible product!

The fountain portion of this product is excellent. My Maine Coon loves to drink out of the water fountain. Unfortunately the carbon and foam filters are absolutely awful. As other reviewers mention, the carbon filters break open after only a few days of use and charcoal is everywhere rendering the fountain useless. Consequently the time spent cleaning the water fountain properly is a serious commitment. The pictures included show what regularly happens to my fountain after only 1 week, sometimes even after a few days. Unfortunately customer service does not have any recommendations, other than to use the fountain without any filters. Previously these filters were quite well constructed and would never break open. Within the last couple years the quality has completely deteriorated. I want to continue using this water fountain for my cat, but I have finally had enough. Other buyers beware!

Rated 1 out of 5 stars
By Suzanne on Sep 24, 2022

these filters are awful

we've had this fountain for over a year, i recently ordered these filters. after first use with a few days the fountain stopped working. fan was clogged with gross black goo. i have had to replace filters weekly. i am going to return unopened box.

Rated 5 out of 5 stars
By Flamingo5511 on Nov 8, 2022

Drinkwell replacement cartridges

Only place I could find this product is on this website. Love how easy it is to order, great prices, fast shipping, and great customer service