My cat loves his Pioneer Pet water fountain, but the pump dies on a regular basis in spite of being cleaned regularly. It's too bad, because the design of the fountain is good and the stainless steel is easy to clean. I ordered a replacement this time (the third in less than 2 years) but I will be looking for another brand that is more reliable.
on Aug 16, 2021
This pump is the exact same model as the one that originally came with the fountain, but it does not work. The motor runs, but they are not made as well as they once were because it does not have enough power to pump the water to the top of the fountain so that it will then spill over the way it is supposed to. One tiny little dribble comes over on one side, not enough for the cats to even notice. I boxed it back up, but return shipping would probably cost as much as the item, so why bother?
do not buy it
on Aug 27, 2021
I have bought five of these over the course of a year and a half not including the two that chewy sent as replacements. when I originally got the fountain the first one lasted a few months and then died I ordered another one that one lasted a month the next one lasted two months and so on and so forth. I contacted Pioneer pet and they actually admitted that they’re having problems with the pump
Just in case
on Jul 26, 2021top1000Contributor
I purchased this pump/transformer for the large stainless steel drinking fountain I have for my cats. We have many flex alerts and power outages in our area . During a recent power outage the pump went out, luckily we did have a back up. Thanks to prepper Mom. it is the most popular "hangout" in town. The cats love drinking at the waterhole even playing in it some times.
Pioneer Pet Pump and Transformer
on Aug 1, 2021
Ordered a new Pioneer Pump and Transformer pump a year ago (7/20) and it again ceases to work. Forced to order another for this is the one that works in our fountain. From my experience, be prepared to replace yearly since this is the third in almost three years.
Pumped up over Pump
on Oct 23, 2021
Easy to order, shipped quickly and easy to install new pump. My dog is enjoying fresh water again!
Not actually Universal
on Jul 5, 2021
This pump actually doesn't function as a universal pump for Pioneer Pet Water pumps. I was trying to replace the pump for my cat's Pioneer Pet Drinking Fountain Swan model. Despite that the motor turned on, no water came out of the spout. I am planning on returning this item. Luckily I purchased a new Swan model at the same time, so my cats won't be without water.
Just stopped working again
on Aug 26, 2021
I’m back to buy another pump for my fountain. Apparently this is an omen. Unfortunately, they are unavailable at this time.
on Jun 9, 2021
Bought as a replacement pump because the 1st one didnt even last 6 months. Now the replacement one didnt even last 2 months.
The design of the outfit the pump sits in is horrible and the wires are very kinked.
Also because of the design, it seems like when the water gets a tab low, the pump doesnt run the greatest. Not happy
on Oct 13, 2021
Stopped working after a few cleanings. I’m an engineer, this pump is junk !