PETSAFE Drinkwell 360 Ceramic Pet Fountain Replacement Pump - Chewy.com

PetSafe Drinkwell 360 Ceramic Pet Fountain Replacement Pump

By PetSafe
Rated 3.7739 out of 5 stars
$20.95Chewy Price
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$21.99Chewy Price
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About This Item

Details

  • Versatile replacement pump is compatible with the PetSafe Drinkwell Pagoda, Sedona, Seascape, Avalon, Zen, Stainless Steel, 360 Plastic and Multi-Tier Pet Fountains.
  • Also works great as a back-up pump during pump cleaning, so your pets don't miss a sip.
  • Submersible pump and circulating water provides quiet operation, making it great for anxious pets and non-disruptive to your home.
  • Includes a long cord that's approximately 5.5 ft. long—so neither you nor your pet is held back!
  • Disassemble and clean pump every 2 weeks to extend the life of the pump, keeping the flow going for longer.

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Instructions

Play Video: Learn More About PetSafe From Our Team of Experts
Learn More About PetSafe From Our Team of Experts


About PetSafe

Keeping Pets Happy & Safe Since 1998

PetSafe has helped millions of pet parents care for their pets through every stage and season of life.

US-Based Customer Care

The PetSafe team of customer care experts is available 5 days a week via live chat, email or phone.

Healthy Pets, Happy People

PetSafe is dedicated to helping pet parents keep their furry family members healthy, safe and happy. From irresistible toys to life-protecting pet fences, their innovative products are designed to help bring pet families closer, for a lifetime of love.

Pick of the Litter

What sets PetSafe apart is a team of pet experts who come to work every day with one goal: making the world a happier place for pets and their people. They work with professional trainers, veterinarians and pet behaviorists to keep up on the latest research and insights and use that in developing their products. They rigorously test every product for safety, quality and efficacy, too – because your pet deserves the best!

Skip the Scoop

Give your cat the gift of a clean, fresh litter box without all the hassle of scooping.

Skip the Scoop

Toys, Toys, Toys

PetSafe toys are pet-tested and pet parent-approved to bring joy and happiness all around.

Toys, Toys, Toys

Keep Them Full & Hydrated

Encourage your pets to drink and deliver the perfect portions of food with PetSafe feeders, bowls and fountains.

Keep Them Full & Hydrated

Create a Secure Yard

PetSafe products help you safely contain your pets without spending a fortune on new fence construction.

Create a Secure Yard

About PetSafe

PetSafe has been a global leader in pet care since 1998. They pride themselves on empowering pet parents through innovation, education and experiences. Their goal is to strengthen the bond between people and their pets, providing them with thoughtful products, expert advice and compassionate support. PetSafe’s US-based customer support team is always ready to help you get the most out of your life together with your pets!

Shop PetSafe

Questions & Answers

23 Customer Questions


Can this pump be taken aprt and cleaned like some of their other pumps?
Answer by ChewyJul 14, 2018
This pump may be cleaned. Take the pump apart by first removing the faceplate. Remove the teardrop shaped stator by pulling up on the small lip. Use a fingernail to pull out the impeller, which is held in place magnetically. Clean the pump parts with warm water and soap, then reassemble.

What’s the minimum water level that this will be able to pump? Does it suck from the bottom or side?
Answer by ChewyNov 14, 2018
The minimum water level will vary depending on which fountain the pump is used with. This pump is used with the Drinkwell 360 (stainless steel and plastic), Pagoda, Avalon, Seascape, Multi-Tier, Zen, and Sedona Fountains. The pump will need to be completely submerged to be operational. The intake for the pump is on the side, and it pumps from the top.

Could you please tell me the dimensions of the pump. I need a small pump that is about 2 INCHES BY 2 INCHES.
Answer by ChewyJul 23, 2018
This pump is approximately 1 7/8 inches in length and 1 1/4 inches wide.

Will this work with the drinkwell mini plastic dog and cat fountain
Answer by ChewyOct 19, 2021
This replacement pump is compatible with the Drinkwell Multi-Tier Pet Fountain, Drinkwell 360 Plastic Pet Fountain, Drinkwell 360 Stainless Steel Pet Fountain, Drinkwell Zen Pet Fountain, Drinkwell Stoneware Avalon Pet Fountain, and Drinkwell Pagoda Pet Fountain.


ReviewsWrite a Review

3.8
Rated 3.7739 out of 5 stars
199 Reviews
77%
Would recommend to a friend
1
21.608
22%
2
7.0352
7%
3
4.5226
5%
4
6.0302
6%
5
60.804
61%

199 Customer Reviews


Filter by reviews that mention

Rated 1 out of 5 stars
By Sprout on Feb 20, 2023

Does not last

I purchased this replacement pump in April 2022 and it did not even last a year. I maintain the fountain weekly and replace the filters as scheduled. It is disappointing that I need to purchase a new one already.


Rated 1 out of 5 stars
By ipsalover on Nov 25, 2022

Dead Motor

I have been using the water fountain since 2019. We have three fountains, and the motors that came with the original fountains last over a year. In 2021, the replacements worked fine. It was dead after a few months. However, in 2022, the replacement quality dropped terribly. From March to now, five motors died after the cleaning. Two of them were only used for a month! We follow the instructions to clean the fountain and the motors. We even did not open the motor to clean the inside. We only use the sponge to wash the surface of the motors, but they will not work after the cleaning. The motor is not cheap (getting more and more expensive)! The quality should not be this bad. We expect a motor to last longer than one use! Please ensure that your products have good quality instead of stealing money from your customers!


Rated 5 out of 5 stars
By Granny on Jan 13, 2023

Your cats will drink!

I bought a beautiful Drinkwell Ceramic Fountain, my cats now drink!! So much more. It is easy to use and clean. I always keep a,replacement pump or two on hand just in case. I've replaced only 2 in 3 years, I think that is great for this 24/7 workhorse! Well worth it!!


Rated 1 out of 5 stars
By Julie on Jan 23, 2023

Doesnt last

This pump lasted 3 months. It is the 2nd one i bought. When you spend nearly $100 on a fountain you would expect you wouldnt have to replace the pump in 3 months. Very agitated


Rated 2 out of 5 stars
By Momof4 on Jan 3, 2023

Minimal Longevity

This only lasted 4 months. Generally I have to replace these motors about once per year. This one I thought would last longer because I actually cleaned it as recommended...NOT


Rated 3 out of 5 stars
By Lindsay on Dec 16, 2022

You have to clean it REALLY well to work

You have to take it apart and clean it. Really nasty stuff gets in there if you don't, and you don't want your kitties drinking that. I take a skewer to really get into the tiny parts to clean (scrubbing alone won't do).


Rated 5 out of 5 stars
By CatsinBKLYN on Nov 6, 2022

Works great, glad it's available

This pump works great and even though it took a slight adjustment to thread the wire through the plastic hood, we are very happy that this replacement part is available for sale. We had the original pump for about 3 years and pumps do wear out so it's really nice and much more sustainable to be able to order a replacement rather than buy a whole new fountain.


Rated 5 out of 5 stars
By Thor on Feb 27, 2023

perfect replacement part

needed new pump for Safe Pet fountain, ordered and received right part.


Rated 1 out of 5 stars
By IsaacsHuman on Dec 16, 2022

Not impressed

This is the second pump I'm purchasing in 5 months. Quality is terrible. The original pump that came with the Drink Well filter lasted 2 years!


Rated 3 out of 5 stars
By Kane on Nov 28, 2022

5 month life

We received it on May 28th and I assume that we installed right after that. However it died and now we need to order another one. I'm disappointed.................