The Feeder works just as described and I like that it gives a metal and plastic dish option. I did think I was getting a transparent reservoir for for the dry food but the feeder that came is not see through so I can't tell where the level of kibble is at.
My cats would start to bother me about food about 3 hours before their set dinner time. It made it nearly impossible to get anything done (or sleep). Now they sit and stare at the feeders waiting, leaving me alone for the first time maybe ever. My only word of warning is that my tank of an orange was able to bully his way into the food immediately (if they can tip it over, they will spill food everywhere)
We were planning to be away for 10 days and worried that our two cats would not be fed on their regular schedule. We purchased automatic feeder to solve our problem. Since our cats are used to having their own space for meals we purchased an automatic feeder for each. We worried that they would not "get the idea" but they took to the system immediately. Best buy we have made in a long while. The cats are happy and eagerly await feeding time, each enjoying their own food and space.
I bought two of these for my medium-sized dogs when an emergency took me out of town, and I had to find someone to come feed my dogs and let them out. I wish the unit dispensed more food at one time. The maximum is under one cup. In order to feed my dogs their typical 3 cups per day, I would have to schedule 4 feedings.
We wanted an automatic feeder for our cat for two reasons - 1 in the hopes that he will stop waking us up in the morning to feed him if he learns the machine does it, and 2 so we can keep feeding him multiple small meals a day while we are working. It was super easy to program and control, and is working perfectly! The voice function is cute.
I bought this feeder last year after my cat was diagnosed with IBD & had developed a ravenous appetite with her hydrolyzed protein diet. My cat has bilious vomiting so the ability to schedule several feedings throughout the day has been beneficial. The auto feeder was really easy to set up. I have recommended this feeder to friends who are interested in getting an auto feeder. Most importantly this feeder has come in handy for when I've gone out of town and required a cat sitter.
Now that I have this set up I think it will be a good product. Spent quite some time on the phone with chewy trying to figure out the programming. We finally figured it out together between reading the manual and other reviews. By the way kudos to the rep. I spoke to she was awesome! It turns out (learned this from other reviews) that a portion size is just over 2 teaspoons! So when trying to program the potion size this was very confusing. I wanted to feed my pet 1 cup of food, 1/2 cup in the am and 1/2 cup pm. When you read the chart that comes with the product you see the one cup size but you can only chose 3 meals/day and the portion says meal one 6, meal two 7 and meal three 7. This was totally confusing. But we finally figured it out and I actually measured it out in my kitchen, 6 tsp+7tsp+7tsp= approximately 1 cup! So now I have it set up and working, thanks again!!
Loved it! Chewy has some high quality cat cat accessories, playgrounds, etc. Totally recommend.
The instructions are vague, confusing and very limited. The chart provided to set up time and amount has no legend or instructions. Once I figured out the code, it requires a PHD in math to adapt the food dispensing to options not listed. I was trying to dispense 1/4 cup, 1 time a day. That isn't an option in the chart. In addition, the size of the kibble needs to be a lot less than what is pictured. My cat food only came part way down the shoot, so nothing ever made it to the bowl. Therefore, I have no idea if I set up the correct amount to dispense. I plan to return.
I bought this in Nov 2021, and last night (Aug 2022) the motor died. My cat had been eating well but losing weight, we couldn't figure out why. A month ago I increased the sizes of his meals, that didn't help...and now I'm wondering if it's been giving him less food for a while! It otherwise did well, never got stuck. I wish it came with an app, but for the price I guess it did ok.